Virtual Chat 9.1 Integration with Lync (Skype for Business)

Hi Guys We are busy looking at the integration of Virtual Chat with our internal Lync application and wanted to know if someone can please offer some advice here. I have sent the following link to the individual doing the configuration on the Lync Server: *https://docs.bmc.com/docs/display/publ

Re: [Non-DoD Source] OT: Upgrade to 9.1 Part-time Work

Kathy, You need to include your email address, where this job is located and a little more info. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris Sent: Monday, May 16, 2016 6:56 PM To: arslist@ARSLIST.ORG S

Re: Email notifications throws error - Remedy 9

So, it seems that the ones that are throwing errors have error in configuration, one where the 'from' is not allowed, and the other where the user/pass combination is wrong. Now...based on your statement that these are the same configs as used in Prodthen one can expect that something is diffe

Re: Email notifications throws error - Remedy 9

I agree LJ. Looks like something is wrong with the mailbox configs but these are working on prod. I took arx backup of mailbox configs from prod and imported on remedy 9. The password and user account fields are intact. Not sure what went wrong during import. Thanks! Kaur ___

Re: Email notifications throws error - Remedy 9

What protocol are you sending with (SMTP, MAPI, etc.)? On Tue, May 17, 2016, 9:01 AM Su Kaur wrote: > I agree LJ. > Looks like something is wrong with the mailbox configs but these are > working on prod. I took arx backup of mailbox configs from prod and > imported on remedy 9. The password and

Re: Email notifications throws error - Remedy 9

I suspect issue is because of following things 1) Does both of the email engine are running I mean prod and imported 9 email engine. If both email engine running there could chance that exchange is rejecting request which might cause auth failure. 2) Instead of importing arx, Can you please t

Re: Email notifications throws error - Remedy 9

We faced one issue related to mailbox config in 9.1 but not sure if its related to this. In our env after upgrade of ARS mails were staying in email messages with status Yes instead of sent. The same configuration was working in 8.1 SP2. Finally we got to know from BMC that there is some defect

Re: Email notifications throws error - Remedy 9

SMTP ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

Re: Email notifications throws error - Remedy 9

Thanks. That worked. I cleared out the credentials and tested. All the mailboxes worked as expected. Thanks! Kaur ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20

Re: [Non-DoD Source] OT: Upgrade to 9.1 Part-time Work Remote

Hi all, The job is remote. Email address: kathymorris...@aol.com. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A CTR DLA INFO OPERATIONS (US) Sent: Tuesday, May 17, 2016 8:32 AM To: arslist@ARSLIST.ORG

Fwd: Virtual Chat 9.1 Integration with Lync (Skype for Business)

Hi, Anyone running Virtual chat integrated with Skype for Business (LYNC) ? Cheers Brad -- Forwarded message - From: BradRemedy Date: Tue, May 17, 2016 at 11:41 AM Subject: Virtual Chat 9.1 Integration with Lync (Skype for Business) To: Hi Guys We are busy looking at the int