Re: FW: Issue encountered while creating Change request through SRD

2016-12-26 Thread JD Hood
Hi, Not sure if your issue is in the creation of the SRD itself, or in trying to spawn a Change via that SRD, so... Have you configured one or more support staff with the functional role of "Change Manager" for auto assignment? Is auto assignment enabled for Change Requests? Does the SRD meet the

Re: Issue encountered while creating Change request through SRD

2016-12-26 Thread Tauf Chowdhury
That error is from Change Management and not from the SRD. It means that you are not passing a change manager group to the change interface form. It also means that you have no auto assignment set up either in case that happens. So you have 3 options (maybe more) depending on your use case: 1. H

Fwd: FW: Issue encountered while creating Change request through SRD

2016-12-26 Thread Bhalchandra Deshmukh
Hello Team, We are using ARS 9.1 and facing following problem. We are trying to create SRD for a generic change request but stuck to a point where not able to resolve this error as mentioned below 1440105: "", "No change manager group could be found. Manually select a group from the menus.