Re: Next ID

2017-07-13 Thread Kumar, Santosh Kumar
Please restart the server, as normally there is block for next field id and once server consumes all id from the block it goes to db for next block. So till block is not consumed, server will compute nextid internally only and will not go to db. From: Action Request System discussion list(ARSL

Menus in Smart IT

2017-07-13 Thread Brittain, Mark
HI All Are menus embedded in Smart IT or can they be changed? As an example if I were to change the Assignee menu in the HPD:Help Desk would that change be reflected in the Incident displayed in Smart IT? If it can be are there any steps I need to take to make that work. In 7.6 I have a change