RE: Email Engine and Office 365

Not sure if this is even remotely related, but when we went to O365, all of our email went to the cloud and then came back in house. Since it came from "outside," it was treated like any other outside email and often would make its way to user's junk mail - and they would complain about not rec

RE: [Ext] RE: Email Engine and Office 365

Hey Kelvin, we're getting all the mail we're just not getting the format we're accustomed to seeing when it came from exchange. Components or pieces of the email are missing, not the actual email. Thanks From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Wallace, Kelvin Sent: Wedne

Email Engine and Office 365

Greetings List, Has anyone had issues with email messages form no longer having all three attachment alternatives when the service account is moved from Exchange to Office 365? We normally see (and still do for accounts that have not been migrated yet on 8x and 9x) email.txt, emailxx

RE: Qualification-based HTML email w/attachment

Dustin, So I have to make an assumption. Your attachment is NOT stored in the same form where the username and program name( the notification triggers) are located. Have you tried setting up a join between your attachment form and the main form. You'll need to add a field to act as a key to link

How to assign an Incident based on the support staff shift/availability?

Hi Experts, We are having a requirement to assign the Incidents to the support staff under below scenario:- 1. Only to the support staff who is available currently. 2. The support staff from the current shift only. Early response will be highly appreciated. Cheers, AA. -- Sent