Question about parent groups

2019-02-06 Thread Fawver, Dustin
Greetings! Management wanted me to change the name of some groups, some majorly and some not so much. So I created the new groups and made them the parent of the respective old group. According to https://docs.bmc.com/docs/itsm91/hierarchical-groups-using-a-parent-group-for-permission-inherit

Re: Question about parent groups

2019-02-06 Thread LJ LongWing
Dustin, I know this doesn't answer your question, but did you consider using the DataWizard to actually change the names instead of creating a whole new architecture? On Wed, Feb 6, 2019 at 3:59 PM Fawver, Dustin wrote: > Greetings! > > > > Management wanted me to change the name of some groups,

RE: [EXTERNAL] Re: Question about parent groups

2019-02-06 Thread Fawver, Dustin
LJ, I had not considered that because I’m not at all familiar with it. I was concerned at the time about having to update the group names on user profiles (a custom form), “Assigned to Group” field on tickets, string values in workflow and such. I didn’t want things to break. Amazingly enoug

Re: Question about parent groups

2019-02-06 Thread Lippincott, Levi (OMA-GIS)
Parent Groups are not working the way they are supposed to there is an open defect on this I reported and is being worked on. SW00552883 I'm told it will be resolved in 19.02. Sent from my iPhone On Feb 6, 2019, at 5:23 PM, Fawver, Dustin mailto:faw...@mail.etsu.edu>> wrote: LJ, I had not c