Greetings!
Management wanted me to change the name of some groups, some majorly and some
not so much. So I created the new groups and made them the parent of the
respective old group. According to
https://docs.bmc.com/docs/itsm91/hierarchical-groups-using-a-parent-group-for-permission-inherit
Dustin,
I know this doesn't answer your question, but did you consider using the
DataWizard to actually change the names instead of creating a whole new
architecture?
On Wed, Feb 6, 2019 at 3:59 PM Fawver, Dustin wrote:
> Greetings!
>
>
>
> Management wanted me to change the name of some groups,
LJ,
I had not considered that because I’m not at all familiar with it. I was
concerned at the time about having to update the group names on user profiles
(a custom form), “Assigned to Group” field on tickets, string values in
workflow and such. I didn’t want things to break. Amazingly enoug
Parent Groups are not working the way they are supposed to there is an open
defect on this I reported and is being worked on.
SW00552883
I'm told it will be resolved in 19.02.
Sent from my iPhone
On Feb 6, 2019, at 5:23 PM, Fawver, Dustin
mailto:faw...@mail.etsu.edu>> wrote:
LJ,
I had not c
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