Re: Re: DWP License Clarification

2019-02-23 Thread Dinesh Gottipati
Thanks Peter. So for end users, DWP named user licenses are required - Understood. I presume it is per user license and no concurrency is possible. Apologies, I didn’t quite get your Part 2. Can you please elaborate ? Regards, Dinesh On Sat, 23 Feb 2019 at 11:13 PM, Adams, Peter wrote: > For

Re: Re: DWP License Clarification

2019-02-23 Thread Adams, Peter
For those employees who use DWP to submit requests / review knowledge / etc., you only need to purchase DWP named user licenses. No need for purchasing Remedy user license. Now, some of the users who work with DPW may happen to have a Remedy user license – IT users also need to submit requests

Re: DWP License Clarification

2019-02-23 Thread Dinesh Gottipati
Thanks Peter. Let’s say if I’m rolling out DWP A for x number named Users, will be it be like x number of read licenses to be added ? Does BMC charge only for those names user licenses ? Or Can we use unlimited read licenses ? Regards, Dinesh On Sat, 23 Feb 2019 at 10:41 PM, Adams, Peter

Re: DWP License Clarification

2019-02-23 Thread Adams, Peter
BMC offers the Digital Workplace capabilities in two commercial variations for on-premise deployments: * BMC Digital Workplace Basic * BMC Digital Workplace Advanced Catalog Manager is a technical component, but is part of DWP-Advanced offering. These capabilities are licensed per named

RE: Smart Reporting memory issue

2019-02-23 Thread Carl Wilson
Hi, Sounds a like candidate, I have issues in the past with memory leaks and Java versions with respect to garbage collection and other settings. -- Kind Regards, Carl Wilson From: ARSList On Behalf Of Dave Shellman Sent: 19 February