Re: Remedy Home Page Ideas

2009-07-02 Thread Alfred Differ
8) I usually put the links to documentation and training stuff in the big empty space. I suspect it is meant for a big view field, though, so we can put a fully worked page in there. On Thu, Jul 2, 2009 at 10:09 AM, Benedetto Cantatore wrote: > ** > When I worked at Avon, we had placed a huge bu

Re: History of AR System

2009-07-02 Thread Alfred Differ
I read the books, completed a project and then went to one formal training class before realizing I already had the skills they covered. My first work was on 3.0, but I think 3.2 was out before I made it to class. It wasn't all that hard to do that back then. ITSM is understandably more complex

Re: AW: How to Create Web Service

2009-01-25 Thread Alfred Differ
Why did you create the filter? Filters consume web services through set field actions. Are you trying to create the tickets from within your own workflow or from the web page? If you are just doing it from the web page, you don't need the filter to consume anything. Think about the condition on

Re: How to Create Web Service

2009-01-25 Thread Alfred Differ
Yup. That worked for me when I was learning this stuff. Start with the product documentation. Right clicking over the form offers a path to the 'create web service' wizard. It will auto-generate all the operations within the web service. Later on, you may have to fiddle around with some of the

Re: OT:Friday Humor

2007-03-16 Thread Alfred Differ
8) I thought the Australian was going to mention something about his watch not making the DST switch. On 3/16/07, Gidd Calden <[EMAIL PROTECTED]> wrote: ** Once there was an Irish man an Englishman and an Australian who decided to have a competition.While on top of the hill each man had to

Re: Daylight savings time again

2006-12-05 Thread Alfred Differ
I have my answer. Thanks! On 12/5/06, Alfred Differ <[EMAIL PROTECTED]> wrote: Hi all, Can anyone answer if there is an ARS 6.3 patch that is certified daylight savings time safe for next March? I know 7.0x is supposed to be OK, but there is a chance we won't be there in time f

Daylight savings time again

2006-12-05 Thread Alfred Differ
Hi all, Can anyone answer if there is an ARS 6.3 patch that is certified daylight savings time safe for next March? I know 7.0x is supposed to be OK, but there is a chance we won't be there in time for the zone shift. I'm on Solaris and Oracle here at Cal ISO. I have ARS 6.3 patch 14 running r

Re: Error 91

2006-09-11 Thread Alfred Differ
Do you have a minimum API level set for the server? On 9/6/06, Dawe, Byron <[EMAIL PROTECTED]> wrote: Hi Listers; Has anyone ever gotten an: Message type : ERROR Message number : 91 Message: Cannot open catalog; Message number = 91 Appended: RPC: Procedure unavailable When trying

Re: ARS as a development system

2006-07-17 Thread Alfred Differ
** I'm working at the California ISO now and we run mostly scratch-built applications.  I inherited most everything, so now I have the joy of deciphering it all.  I'd say that most of them are well built, though, and where they aren't I can see evidence of customer demands on the designs.  8) Buil

Re: Why a "after modify" active link don't fire following a push field active link

2006-05-14 Thread Alfred Differ
** The push field action alters the record on the server without ever bringing it to the client.  That means the filters will fire for that modified record, but no active links should.On 5/14/06, SUBSCRIBE ARSLIST kun.li < [EMAIL PROTECTED]> wrote:Hello,Does anybody know why a "after modify" active

Re: Enhancement Idea - Creating open sourced ARS IDE

2006-05-08 Thread Alfred Differ
** Do you think there would be any interest in having the plugin connect as a non-admin user in order to help automate testing procedures?  I've never been satisfied with the way we do testing of new code.  It seems like we all could come up with a good way to do it that works right along-side the

Re: My Head Hurts - Again

2006-05-05 Thread Alfred Differ
** You need the external function and you need to build the qualification as a text string in some temporary variable.  It's not hard to do, but you should probably deal with the headache first.  8)On 5/5/06, Chris Doble <[EMAIL PROTECTED] > wrote:** Hey Folks,   I have a table fi

Re: Enhancement Idea - Creating open sourced ARS IDE

2006-05-05 Thread Alfred Differ
** I would be willing to help as a developer. I'm over at sourceforge right now as 'adiffer' and have a few projects of my own that are on hold right now.On 5/4/06, Carey Matthew Black < [EMAIL PROTECTED]> wrote:I have actually thought about the idea of an "open sourced ARS IDE". Sure there are som