Re: Run Process Active Link

2010-03-10 Thread Bert Shuler
Roger: If it runs from the command line on the server, but will not run from the server process, I would check to see if the program is intended to be spawned from a service. In the win/nt world, services do not by default have "Allow service to interact with the desktop." HTH B

ARS Remedy Browser Password Management

2009-05-04 Thread Bert Shuler
I got tired of password management programs not working with ARS Remedy Mid-Tier, so I wrote this script to fix the problem. http://bertshuler.isa-geek.com/FixRemedyMidTierPWMgr.user.js It requires GreaseMonkey for FireFox, and GreaseKit for Safari. Enjoy __

Disable the Help button on ITSM forms in the Mid-Tier

2009-04-22 Thread Bert Shuler
During our deployment of ITSM 7, our users pointed out that the tool bar help button displays gibberish that is in no way helpful. When we asked BMC what is the preferred method for removing the Help button, they said to open the offending forms in the Admin tool and in each view disable the