Atrium SSO and CA Spectrum

to make Atrium act like and LDAP yet go authenticate against the real server? Since Atrium connects like we want, we would like to use it as the standard tool for authentication checks. I am open to other suggestions. Thanks Bob Ellington NASA Sr. Remedy Software Engineer IV SAIC/NASA

ADDM and CMDB Mark As Deleted flag

the move to put status in the Asset forms instead of the BMC.CORE forms may have caused this process to no longer function properly. Any help/suggestions appreciated Bob Ellington bob.elling...@gmail.com bob.elling...@nasa.gov

ITSM 7.6.04 Incident question

? Thanks Bob Ellington SAIC/NASA Remedy Software Engineer bob.elling...@gmail.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

ADDM and Wireless Access Points

VOIP phones if you have any suggestions on that too. Thanks Bob Ellington bob.elling...@gmail.com SAIC/NASA ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Error loading the Server Information form data

into the ar.conf everything loaded into the Server Information form correctly. What we have yet to figure out is how those lines were removed. Bob Ellington SAIC/NASA ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Error loading the Server Information form data

I have a couple of test remedy servers that are built identical (ARS 7.6.04 SP2). On one of the servers when I go into the Server Information form I get a series of error messages where it fails to load information into the form. I get the following type error against several of the data load

closed CRQ tasks in overview console

We are just now starting to implement tasks on CRQs via change templates. The tasks are staying on the overview console after they have been closed. why is this? Thanks ___ UNSUBSCRIBE or access ARSlist Archives at

Re: closed CRQ tasks in overview console

Tauf, in 7.6.04, the general overview console, you only have selections like Assigned To All My Groups. It shows open Inc, PBM, CRQ, TSK etc. But it is showing me the Closed (status reason Cancelled) tasks. If those don't get out of the list then it could grow to have thousands of records in

Re: closed CRQ tasks in overview console

Thanks Tauf, that was it. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Filter Overlay deleted but not deleted

ARS 7.6.04 patch 1 I created an overlay of a filter per BMC, then I had to delete that overlay. When I did, the developer studio said it deleted it, then I would pull up the filter in the list again and it would say overlay. When I click on the filter to open it, it changes back to

Re: Plugin Server issue

We solved a similar problem yesterday by editing the etc/hosts file to make sure the machine name listed in the plugin line of AR.conf was listed in that file, bounced remedy and the plugins were working ___ UNSUBSCRIBE

Consuming Web Service with Client Certificate and Server Certificate

to define the certificate as X509_Certificate2. Has anyone had any luck getting remedy on linux to talk to an external web service using this type of client certificate and a server certificate? This is becoming urgent. Thanks Bob Ellington (RSP) bob.elling...@gmail.com

INF:Installing mod_jk connector for Apache 2.0 and Tomcat 5.5.17

0 :::8080 :::* LISTEN 2. tcp 0 0 :::80 :::* LISTEN Both web servers are listening and notice that the connector is listening as well. Bob Ellington Remedy Skilled Professional (RSP) LOGSA-Team ITSS Redstone Arsenal, AL [EMAIL PROTECTED

Re: Authentication Failed on 7.0 Midtier - RESOLVED

the edit option, the column shows blank now, which would imply that there is no password entered. However, under this new state is where logging in as Demo worked. Bob Ellington Remedy Skilled Professional (RSP) LOGSA-Team ITSS Redstone Arsenal, AL [EMAIL PROTECTED