Re: ADV: comparing BMC's ITSM v9 against older versions

> This release is really a 1.0 release (although called v9), ... > Regardless, this is a first release of a complete ground up rewrite - so > CAUTION is the proper approach Hi John - It is is not the case that AR 9 is the first release of the AR Java Sever. The AR Java server was originall

Re: Smart Reporting Remedy 9

Hi Tauf: > Anyone run into and hopefully fix the date/time issue in Smart Reporting > where it evidently can't understand the concept of midnight!? > For example, using date measures like "yesterday" yields results from 12p > noon Changing the time to 12am still shows 12 noon. It only recognize

Re: Regarding Upgrade of Microsoft Exchange from 2007 to 2013

Hi Sriram - > From the "BMC Remedy AR System 7.6.04 Compatibility Matrix" I understand that > the Email Engine is compatible only with Microsoft Exchange > 2007. Since the support for Exchange 2007 is ending by April 2017, Workarounds aside, hopefully you are also aware that support for AR 7.6