Re: 8.1.02 Server Installation -- Database Upgrade

2015-02-13 Thread Chris Pagels
Rick, I also ran into the issue with the Atrium CMDB 8.1.02 upgrade where the binaries were not copied to the secondary servers. I never received a good answer from BMC as to why it is occurring. Chris Pagels From: Action Request System discussion list(ARSList) [mailto:arslist

Re: CMDB - Site edits being ignored

2014-12-18 Thread Chris Pagels
Is the Computer System CI in "In Inventory" status? I think when you relate a Computer System CI to an Inventory CI, the Computer System CI inherits the location information from the inventory CI. Not sure if this is what is occurring in your case though. -Original Message- From: Ac

Re: CMDB:Auto Identify/ Generate ID feature is destructive

2014-03-26 Thread Chris Pagels
I see two different issues here. 1. There are duplicate CIs in your discovery dataset. This issue needs to be resolved prior to attempting bringing in the data into the CMDB and promoting it into the BMC.ASSET dataset. I'm assuming you are most likely working with computer systems in this sce

Re: AIE connectivity to external Oracle DB

2014-01-28 Thread Chris Pagels
Madhu, You need to provide the path to the Oracle client installed on the AR server you are running AIE from. Example: D:\oracle\product\10.2.0\client_1 Chris -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Madhu K