Changing input text color for Mid-tier 6.3

2008-11-13 Thread Fossett, Darrel
I am trying to change the text color of selection values and character field input values. On some web pages in 6.3. I can change the Labels fine but the selection values like for radio buttons and the input of the character fields is always black. I tried stylesheet changes but it does not seem

HD 5.5 Application Documentation

2008-10-14 Thread Fossett, Darrel
We need a copy of the PDF docs for Help Desk change and asset version 5.5. We had some old copies but I can not longer find them and I cant find them on the BMC website. Does anyone have them or know where I can download them? Thanks Darrel Fossett CSC [EMAIL PROTECTED] This email may contain

Re: HelpDesk Lite (was: Company Dropping Remedy)

2008-02-14 Thread Fossett, Darrel
I believe that 5.6 runs on 7.x but I know that 5.5 has issues with 7.x. Darrel -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Wheeler, Dylan Sent: Thursday, February 14, 2008 12:06 PM To: arslist@ARSLIST.ORG Subject: Re:

Replicating production to report server

2008-02-11 Thread Fossett, Darrel
Some in our company want to use database replication to copy production to a report server. This means that we would have two separate instances of remedy on separate databases. I went through a little work of trying this a while back but we had trouble with performance and the database

Re: Company Dropping Remedy

2008-02-06 Thread Fossett, Darrel
I don't understand the thinking here. Is BMC losing money on Remedy? Every one I know wants to go to remedy. The biggest selling point in remedy is that you can make it work with everything and you can customize it to fit your needs. We spend half a million a year in support and I never call

Re: Urgent - Cannot Get Emails to Send / Receive

2007-10-22 Thread Fossett, Darrel
I had an issue with my email and the process was starting but nothing was going out. I run the emailstart.bat file in the aremail directory and I was getting java heap errors. I had to run the process via command line with -Xms256m -Xmx512m before the classpath definition. Mind you