Re: blinking table rows in the web on version 7.5.3 patch 8 on IE

2013-03-01 Thread Haque, Rezaul R
for the row or column. - Thanks Ankita Pankaj. On Mon, Feb 25, 2013 at 6:19 AM, Haque, Rezaul R rezaul.ha...@chartercom.commailto:rezaul.ha...@chartercom.com wrote:mn ** Anyone knows how can I make table row blink or font size bigger ( on the web)? Thanks Rezaul E-MAIL CONFIDENTIALITY NOTICE

Re: blinking table rows in the web on version 7.5.3 patch 8 on IE

2013-03-01 Thread Haque, Rezaul R
the color for the row or column. - Thanks Ankita Pankaj. On Mon, Feb 25, 2013 at 6:19 AM, Haque, Rezaul R rezaul.ha...@chartercom.com wrote:mn ** Anyone knows how can I make table row blink or font size bigger ( on the web)?   Thanks Rezaul   E-MAIL CONFIDENTIALITY NOTICE

blinking table rows in the web on version 7.5.3 patch 8 on IE

2013-02-24 Thread Haque, Rezaul R
Anyone knows how can I make table row blink or font size bigger ( on the web)? Thanks Rezaul E-MAIL CONFIDENTIALITY NOTICE: The contents of this e-mail message and any attachments are intended solely for the addressee(s) and may contain confidential and/or legally privileged information. If

Re: Capture user desktop Time Zone in remedy

2010-10-21 Thread Haque, Rezaul R
, Rezaul R Sent: Monday, October 18, 2010 3:14 PM To: arslist@ARSLIST.ORG Subject: Capture user desktop Time Zone in remedy ** Does anyone have any idea how we can capture individual user time zone in Remedy through workflow? Thanks, Rezaul Haque E-MAIL CONFIDENTIALITY NOTICE: The contents

Capture user desktop Time Zone in remedy

2010-10-18 Thread Haque, Rezaul R
Does anyone have any idea how we can capture individual user time zone in Remedy through workflow? Thanks, Rezaul Haque E-MAIL CONFIDENTIALITY NOTICE: The contents of this e-mail message and any attachments are intended solely for the addressee(s) and may contain confidential

Re: parsing from csv

2010-07-02 Thread Haque, Rezaul R
of these commands in their documentation , try both options and check which one suits you performance wise. Cheers, Naveen Haque, Rezaul R wrote: Friends, What is the best way to pars columns from a csv format file from an attachment field then put in a Remedy form? Thanks, Rezaul Haque | Systems

Re: parsing from csv

2010-07-02 Thread Haque, Rezaul R
Thanks Misi, But I was more looking to trigger from a attachment ( ie by click of a button or so) not by using manually through Import tool. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky Sent:

parsing from csv

2010-07-01 Thread Haque, Rezaul R
Friends, What is the best way to pars columns from a csv format file from an attachment field then put in a Remedy form? Thanks, Rezaul Haque | Systems Engineer III | OSS-Remedy | ITIL Certified 12405 Powerscourt Drive, St. Louis, MO 63376 Office 314.288.3487 Fax 314-543-2500

Approver mapping field addition

2010-06-24 Thread Haque, Rezaul R
Anyone added a new field to approver mapping form which will referenced to Change request ( newly added field) then approver process will carry on the rest of it? If you happened to be one of them then would you please share your expertise by giving me some tips of how? ARS version is 7.0.1

Re: Upgrade ARS

2010-06-08 Thread Haque, Rezaul R
: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Haque, Rezaul R Sent: Monday, June 07, 2010 3:16 PM To: arslist@ARSLIST.ORG Subject: Upgrade ARS ** Hi, I am trying to gather some requirement and information for upgrading ARS from 7.0.1 patch2 to 7.5 patch 5

Upgrade ARS

2010-06-07 Thread Haque, Rezaul R
Hi, I am trying to gather some requirement and information for upgrading ARS from 7.0.1 patch2 to 7.5 patch 5 before I start. Our server is on Solaris 10 and oracle 11g is our database. We also have 7.0.1 patch2 ITSM suite which we are not planning to upgrade now. Any steps or

Re: Bypass Approval Phase

2010-03-23 Thread Haque, Rezaul R
the process by going to status flow tab 5- in status select values (Begin = Request For Authorization, Approved = Scheduled, Rejected=Rejected, No Approvers=Scheduled) 6- add all your approval mapping in phase review BR, Hany On 3/18/10, Haque, Rezaul R rezaul.ha...@chartercom.commailto:rezaul.ha

Bypass Approval Phase

2010-03-17 Thread Haque, Rezaul R
Does anyone can tell me how can we bypass approval phase in ITSM Change management 7.01 patch 2. We would like system to add all approver in one phase and when the approver done with it goes straight to Schedule status. Any help would be very much appreciated. Thanks, Rezaul Haque |

Thread count convert to oracle session count

2010-01-19 Thread Haque, Rezaul R
Guys, I am in a dilemma to decide to set how many oracle session according to Remedy Thread count that we have in our system. right now we have Fast = 15, List = 30 and some Private = 10, Private = 10, Private = 2 and Private = 1 and Of course Admin = 1, Alert =1 DBA saying we are maxed

Re: vendor information

2008-11-17 Thread Haque, Rezaul R
. -Original Message- From: Haque, Rezaul R [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Fri, 14 Nov 2008 5:30 pm Subject: vendor information ** 0D Can anyone tell me if some support group like to manage the Vendor information’s in ( Incident form ITSM 7.0.1 vendor tab) ITSM, which

vendor information

2008-11-14 Thread Haque, Rezaul R
Can anyone tell me if some support group like to manage the Vendor information's in ( Incident form ITSM 7.0.1 vendor tab) ITSM, which form I should point them to input all the data that will retrieve in Vendor tab in Incident form. Thanks Rezaul E-MAIL CONFIDENTIALITY NOTICE:

Server Group failover without load balancer

2008-05-15 Thread Haque, Rezaul R
Can we setup a server group failover without a load balancer? We are in Sun Solaris 5.10 ARS 7.0.1 Any help will be appreciated. Thanks Rezaul E-MAIL CONFIDENTIALITY NOTICE: The contents of this e-mail message and any attachments are intended solely for the

Re: LDAP Plugin (UNCLASSIFIED)

2008-05-01 Thread Haque, Rezaul R
: UNCLASSIFIED Caveats: NONE Have you checked your JAVA version? -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Haque, Rezaul R Sent: Thursday, May 01, 2008 12:05 PM To: arslist@ARSLIST.ORG Subject: LDAP Plugin

Re: LDAP Plugin (UNCLASSIFIED)

2008-05-01 Thread Haque, Rezaul R
cleared the configuration in the AREA LDAP form. We installed the earlier version of JAVA and it fixed the issue. Alex -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Haque, Rezaul R Sent: Thursday, May 01, 2008 12:49 PM

Re: LDAP Plugin (UNCLASSIFIED)

2008-05-01 Thread Haque, Rezaul R
;jse ssionid=2735330AF0371BF95D99CC1455D36724 I hope this helps... Alex -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Haque, Rezaul R Sent: Thursday, May 01, 2008 1:26 PM To: arslist@ARSLIST.ORG Subject: Re: LDAP Plugin

Move Remedy server to Hardware with ITSM 7.1

2007-12-13 Thread Haque, Rezaul R
Our current platform is Sun Solaris patch 5.9 old hardware. We are moving to Sun T2000 powerful CPU and 16 gb mem, dual core proc. My question is last time we install Full Remedy Application with ITSM suite 7.1 with CMDB 2.0 it took us 5 working days. Is there a way that we can put the image to