Re: Pop-Up Messages in the Incident Module

ist <arslist@arslist.org> > Subject: Re: Pop-Up Messages in the Incident Module > > Jared, > I don't know if 7.6.04 has Interval execute condition for AL's, but I know > 8.x and 9.x do. > > On Thu, Mar 8, 2018 at 11:53 AM, Jared Dean <jldea...@gmail.com> wro

Pop-Up Messages in the Incident Module

-I'm wondering if there is the capability for a pop-message to run at a specific interval out of the box or does this need custom coding. I have the pop-up in Active Links and the interval in Escalations. I need to merge the two,lol Running AR 7.6.04 with customization -- Regards, J. Dean --

Resetting the timer on a ticket

My customer recently asked me if the time that a ticket has been ticking can be reset when the status has changed or a specific work log entry is added. Is that possible? -- Regards, J. Dean -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist

Adding worklog entry when file is attached

My customer is asking for the ability to add the functionality of adding a worklog entry when a user attaches a file to the ticket. Is that possible? -- Regards, J. Dean -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist

Exporting data from CLM - Non-CLM

Hello All, We are currently running CLM 3.0 which contains additional cloud data that is not present in Atrium 8.0. We initially tried to use the CMDBDriver utility, but since its version specific we have been unsuccessful. The issue we are having is that the source Atrium has certain CMDB

Re: Exporting data from CLM - Non-CLM

Thanks for the reply John. Unfortunately, DSO is not an option due to the way our infrastructure is setup. -Jared On Thu, May 2, 2013 at 8:43 AM, Roger J rjust2...@aol.com wrote: ** The easiest way to accomplish this transfer is by using DSO. -Original Message- From: Jared Dean