Run Processes are failing to execute batch files from Filter Run Process

2010-05-18 Thread John Kenny
We are trying to implement a custom solution that involves the execution of a script (batch file) from a filter Run Process. Workflow logging shows the command being executed with no error. However when checking on the results of the script running no action has taken place. It is as if the scr

Re: Run Processes are failing to execute batch files from Filter Run Process

2010-05-18 Thread John Kenny
Hello LJ: Thanx for responding. Here is the command for the simple copy test ``C:\TEMP\BulkImport-G14b\Testing\testarsrunprocess.bat`` Here is the script: cd C:\TEMP\BulkImport-G14b\Testing copy SOMTest1.csv SOMTest2.csv I tried using Cmd c/ but same result. The script appears to be executed

Run Process producess empty data file

2010-05-25 Thread John Kenny
Hello All: ARS: 7.1 P4 Platform: Windows 2003 Server I'm running into an issue where I am running a script that adds data to a csv file. I'm using the SED command (for windows, GNUWin32) to perform the substitution. Basically what this script does is append a column header and Request ID to

Re: Run Process produces empty data file

2010-05-25 Thread John Kenny
Hello Max: The remedy system is running under local account. I don't think it is a permissions problem as I added the following command to the script to see if can see the file and copy it: Copy %7 importfile.csv It worked file when run thru Remedy. Ciao John John Kenny | Ma

Mid-Tier, Single Sign-On

2007-03-01 Thread John Kenny
Hello All: Just wondering if anyone has successfully implemented single sign-on to mid-tier. I have a customer who wants the user's network account to be used to log into mid-tier and bypass the mid-tier login screen. I already know how to set up the external authentication just need to know ho

Re: Direct URL firing workflow

2007-05-17 Thread John Kenny
Have you tried creating an active link that fires on window open of the RR:SurveyResponseDialog form to perform a Change field action that refreshes the table in ? John Kenny Burntsand Inc. Manager, Solutions Architect Office: 416-234-3837 Cell: 416-992-9913 Email: [EMAIL

AIE Data Issue: Primary Key failure

2013-07-31 Thread John Kenny
data in any column that is used to build the Primary Key has the pattern " AND " such as Name = "JOHN KENNY AND SONS", AIE fails to build the Primary Key and AIE aborts its attempt to create a record in Remedy. Remove the " AND " and the record imports fine. It appear

Re: ARInside error

2014-11-14 Thread John Kenny
Hey Rick: Sounds more like an issue with the join than with ARInside. Have you tried opening the join form in Dev Studio and search for the field on the join. Ciao John From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Phillips