I currently have a staging form that I am using to format some data and push it to the HPD:IncidentInterface_Create form.
I am having an issue with three filters and the order in which they run. The first filter in the series pushes the data to the Interface_Create form, The issue Im having is with Filter #2 which has a set fields in it. My desired functionality is for this filter to set a field on my staging form that contains the Incident Number field value from the HPD:IncidentInterface_Create form generated by the Push from filter #1. The current set fields action looks something like this: Set fields if: Request ID = $LAST ID$. Set: INC_ID to $Incident Number$. The main issue I can see, is no matter how I order it using filter guides, or `! the name of the filter, the set fields filter is always running first, since that actions takes place in the first phase, and all pushes are deferred to phase 2. The third filter pushes attachments into the HPD:WorkLog form and sets the incident number to the number generated by the Interface_Create record in the Incident Number field. In the mean-time I've setup an escalation on interval to trigger the filters to grab the INC Number and push a worklog entry, and set a processed flag on my form so that it doesn't go through multiple passes. I'd prefer to handle it all with the filters on the initial submit if possible and avoid the use of escalations in the process. If anyone has any ideas as to a possible solution to this issue, it would be much appreciated. Thanks, Josh Cook _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
