Re: Analytics report - difference in Summary and Detail sheet.

2014-05-06 Thread Keith Parker
Can you elaborate a little more? Do you have separate queries for the summary and detail or deriving both from a single query? Keith Parker Federal Aviation Administration Business Analytics and KM Support Remedy Administration Office - 405-954-4155 Mobile - 405-466-5153 From: Action Request

Re: logs about how many users search KB

2014-03-15 Thread Keith Parker
changed in 7.6.04 or above. Keith Parker FAA ATO-IT Business Analytics and Remedy Dashboards 405-535-7605 - Cell Sent from my iPad On Mar 14, 2014, at 6:08 PM, "andres tamayo" wrote: > ** > Hi there > > i'm new to KB and i was looking if there is a way to get how many

Re: [EXTERNAL] Re: BO and Analytics

2014-03-15 Thread Keith Parker
ieve their licensing is by cpu. In our setup - we actually have multiple connections so we can run reports against all our environments (dev, test, prod...) this is very useful for testing installs and customizations. Hope this helps Keith Parker FAA ATO-IT Business Analytics and Remedy Dashboards