Need assistance customizing the SYS:Notification Messages Email Message Body field selection drop down

2015-01-05 Thread Kevin Eldridge
Number Business*+ (ARERR 307) Has anyone successfully created an Incident Console, using Module Name Incident successfully? If so, how did you go about doing this? I tried looking in the logs, but did not find anything helpful. Thank you for your assistance, Kevin Eldridge ITSM Consultant ITSM Univ

Re: Getting plugin LDAP error 12 while integrating a LDAP server

2014-12-22 Thread Kevin Eldridge
, such as cn=username,ou=my group,dc=mycomany,dc=com, for the username parameter. I hope this helps you in some way, Kevin Eldridge From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of onkar shinde Sent: Monday, December 22, 2014 6:54 AM To: arslist

Re: BMC Remedy verses HP Service Manager

2014-12-17 Thread Kevin Eldridge
Hello Christopher, I forgot to mention BMC Remedy, AR System, Remedyforce, and HP Service Manager are talked about throughout the article. Kevin Eldridge ITSM Consultant ITSM University, LLC Web Site: http://www.itsmuniversity.net Phone: (615) 830-4541 E-mail: kevin.eldri...@itsmuniversity.net

Re: BMC Remedy verses HP Service Manager

2014-12-17 Thread Kevin Eldridge
Hello Christopher, My name is Kevin Eldridge and I am an ITSM Consultant for ITSM University, LLC. We completed a State of the IT Service Management Market, release 11 (Link is at the bottom of this message), recently and is available for purchase on the web site in which we details the

Re: Getting plugin LDAP error 12 while integrating a LDAP server

2014-12-16 Thread Kevin Eldridge
, saved the settings in AR Server, and restarted AR Services, I was able to access the ARSYS.ARDBC.LDAP from the New Vendor Form. Hopefully, this helps you, Kevin Eldridge ___ UNSUBSCRIBE or access ARSlist Archives at

Re: Getting plugin LDAP error 12 while integrating a LDAP server

2014-12-13 Thread Kevin Eldridge
a good bit of information on the Java Keystore in the AR System 8.1 documentation I hope this helps. Kevin Eldridge ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have bee

Re: Remedy Mid-Tier 8.1.02 Running in Compatibility Mode

2014-10-01 Thread Kevin Eldridge
, Kevin Eldridge ITSM University, LLC From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Wednesday, October 01, 2014 11:03 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy Mid-Tier 8.1.02 Running in Compatibility Mode ** Kevin, Service Pack 2