Re: Any tool similar to Abydos Analyser!!

Hi, I would like to know the answer for Abydos Analyser as well as it would appear that only Abydos Designer has been taken on board and promoted by BMC. As for a similar tool, you could look at: http://www.arsmarts.com/ Nyall

Re: Using a BIRT Editor to Create or Modify Web Reports

Hi, I have tried to follow the instructions but when I get to the stage of downloading the BIRT Resources.zip file I can't as this form on my 7.6.04 server is empty. Does anyone know if this Resources.zip file can be obtained elsewhere or at what point during the installation of 7.6.04 this file

Problems accessing an Audit Form in the Admin Tool

Hi, Whilst waiting for Support to get back to me I was wondering if anyone had come across a situation like this before. Running ARS V7.1 on Solaris to remote Oracle 10 database, I get the following error message when trying to access an Audit Form via the Admin Tool: RPC call

Integration between Remedy and IBM Rational Doors

Hi, I was wondering if anyone had heard of an integration mechanism between Remedy and IBM Rational Doors. Apparently there is no such thing as a webservice available for DOORS but just an API based on their proprietary DOORS eXchange Langauge (DXL). Any pointers would be helpful. Thanks in

Re: Integration between Remedy and IBM Rational Doors

’ API is one of those two. Come to think of it, there’s Perl and Python compatible APIs, too. HTH, --Phil From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of MCCAVITT Nyall Sent: Thursday, November 11, 2010 03:18 To: arslist@ARSLIST.ORG Subject

How to obtain the 'Schema-Alias' value for any given Schema

Hi, I can't seem to locate the database field that contains the 'Schema-Alias' value for a given schema. I know that it is stored in the Alias section of the View Properties of a form. I am selecting a form (schema) from a list (obtained by an SQL query on the arschema table) attached to a

Re: How to obtain the 'Schema-Alias' value for any given Schema

\21\ViewWebAlias536870912\201\2\127012\202\2\36600\206\4\17\THIS IS THE ALIAS\207\4\0\\208\4\0\\209\4\0\\5026\4\0\\5027\4\0\\215\40\1\ Mark From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of MCCAVITT Nyall Sent: 23 July 2010 10:31 To: arslist

Location of DDE.INI file

Hi, Is DDE still usable on XP? Could someone please indicate how to locate the correct location to place a dde.ini file for AR User Tool V7.5? Whatever location I place the file in it always returns the same error message in that the format of the dde.ini file must be either CSV or TAB. No matter

Re: Location of DDE.INI file

Hi Joe, Yes I have created the file and placed it in the ARinstallation directory but it still doesn’t seem to be recognised. I will keep on trying. I will also look at the ar.ini file. Thanks. Nyall __ Nyall

Re: Location of DDE.INI file

Hi Kelvin, I have tried that location and ensured that the path to Excel is correct. I will keep on trying. Thanks. Nyall __ Nyall McCavitt Software Engineer CND/COE/VI/SQ Tel: +33 1 69 88 73 02 Fax: +33

Re: Location of DDE.INI file - Resolved

Office, you need to make sure that path exists as listed in the dde.ini file. HTH, Kelvin From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of MCCAVITT Nyall Sent: Wednesday, December 09, 2009 10:15 AM To: arslist

Question on Flashboard Variable Customisations

Hi, I am using Flashboards on ARS V7.5 and I have a requirement to customise the display of the flashboard. I have a Flashboard Variable that selects all the currently open Help Desk tickets for groups that have the text CS in their group name. A count operation is done and the results is

Re: Need to make an error message more friendly.

Hi Doug, Thanks for your suggestions. Option 1, although quick, would not help as it is possible that other values will be removed from the menu. As the data in the menu is controlled by other parties then it is not really sensible or feasible to go down this route. Option 2 is what I am

Need to make an error message more friendly.

Hi, Environment: ARS V7.1 (Solaris) running with a remote Oracle 10g database. One of my users has complained that the standard error message from Remedy for a certain condition is not very user-friendly and I cannot see an easy way of making the message more friendly. Any suggestions would be

Re: Need to make an error message more friendly.

://www.linkedin.com/in/brianpbishop Linkedin From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of MCCAVITT Nyall Sent: 27 May 2009 15:38 To: arslist@ARSLIST.ORG Subject: Need to make an error message more friendly. ** Hi, Environment: ARS V7.1

Re: Need to make an error message more friendly.

an error message more friendly. Make the character menu's display type as drop list and you will never have to deal with that error.. Joe From: MCCAVITT Nyall nyall.mccav...@eurocontrol.int To: arslist@ARSLIST.ORG Sent: Wednesday, May 27, 2009 10:38:25 AM

Re: Need to make an error message more friendly.

. ** You do not have to change the Menu type.. just the field property of the field that the menu is attached to. You will find this option in the first default tab of the field property in the mid upper right corner of the field property dialog.. Joe _ From: MCCAVITT Nyall nyall.mccav