looking for a job

2006-11-14 Thread Mimi Lakew
** Hi all,I have about a year and half experience as ARS administrator and developer( 5.1.2 and 6.3).I am located in Atlanta GA and I am currently looking for a job.However, all the jobs posted require 4, 5 or more years of experience. Does anybody has any advice or tipsthat will help me get a

Re: check field

2006-10-16 Thread Mimi Lakew
** Exactly! it works with the space, I appreciate your helpRick Cook [EMAIL PROTECTED] wrote: ** If you mean that you want one box with no value beside it, you put a space in the only value there.Rick On 10/16/06, Mimi Lakew [EMAIL PROTECTED] wrote: ** Hi all,I am creating a check

form name

2006-10-10 Thread Mimi Lakew
** Hi all,I have a table name on a set field action SQL statement and I want to know what the form name could be. Is there anyway to find out a form name using the table name?I will appreciate your help Do you Yahoo!? Everyone is raving about the all-new Yahoo! Mail.

Re: form name

2006-10-10 Thread Mimi Lakew
** I am trying to get the form name used in Remedy. I used : SELECT name FROM arschema where schemaid = 'T907' but it is giving me an error message. I don't have access to the SQL Server."Heider, Stephen" [EMAIL PROTECTED] wrote: ** Mimi,If you are asking about the name used in a SQL

Re: form name

2006-10-10 Thread Mimi Lakew
the above query.Cheers Joe D'Souza Remedy Developer / Consultant, Shyle Networks, New Jersey.- Original Message From: Mimi Lakew [EMAIL PROTECTED]To: arslist@ARSLIST.ORGSent: Tuesday, October 10, 2006 3:26:26 PMSubject: Re: form name** I am trying to get the form name used in Remedy

keeping the original request ID (Entry ID)

2006-10-04 Thread Mimi Lakew
** I am trying to import a data to the form where the data came from. Currently nothing is in the form, however when I import the data it is not keeping the original 'Request ID' I tried different options but it kept on assigning the records new 'request ID' does any body know if there is a way to

Re: keeping the original request ID (Entry ID)

2006-10-04 Thread Mimi Lakew
the 0s from being eliminated? Frank Caruso [EMAIL PROTECTED] wrote: ** I am assuming your are using the Import tool.Goto File-Preferences and click on the Duplicate Request ID tab. Select Replace Old Record with New Record. On 10/4/06, Mimi Lakew [EMAIL PROTECTED] wrote: ** I am trying to import

Re: keeping the original request ID (Entry ID)

2006-10-04 Thread Mimi Lakew
rmat Cells, select Custom and type 000 in the Type box. Then click OK and export as .csv. Good luck,Michiel On 10/4/06, Mimi Lakew [EMAIL PROTECTED] wrote: ** ARS 5.1.2 SQL Windiws server Franl, Yes I am using Remedy Import tool. I tried that and still doing the same thing. By

Error message

2006-09-29 Thread Mimi Lakew
** ARS 5.1.2 SQL 2000 Windows serverwhen I press tab after I entered aRetailer# in a specific field, it populates the rest of the fields on the form. Then when I click on a button field that supposed to open another form that has the retailer information it fails to open the form. I am

modifying data from Remedy Import

2006-09-22 Thread Mimi Lakew
** I have big data on excell and my manager is telling me it is possible toupgrade the existing data on remedy form by importing this csv file. Can anybody tell me if that is possible and how? I tried it and itdidn't work for me.It is Windows/ SQL Server 2000 Remedy 5.1.2Thanks,

1 = 2

2006-09-20 Thread Mimi Lakew
** I have seen 1=2 on the "push field if" bar for push action active link to push values from one form to another. Can any one tell me what are the 1 and 2 stand for? Thanks How low will we go? Check out Yahoo! Messenger’s low PC-to-Phone call rates. __20060125___This

saving data as csv file

2006-09-12 Thread Mimi Lakew
** Hello,I am trying to convert an xls file to csv file so I can importthe datain remedy as csv file. Can anyone tell me how can I convert the file please?Thanks! Talk is cheap. Use Yahoo! Messenger to make PC-to-Phone calls. Great rates starting at 1¢/min.

Re: cleaning up queue

2006-09-05 Thread Mimi Lakew
ocess incoming tickets so you understand the triage process. Without, this knowledge, you won’t get too far. Also, the Help Desk analyst, under much scrutiny from the supervisor, should be able to help you reroute misassigned tickets to the correct queue. Hope this helps, RichardFrom: M

cleaning up queue

2006-09-03 Thread Mimi Lakew
** Hi arslist,I am requested to clean up the queuein some conditions. Is this possible to view the queue and manage it, such as cleaning etc? If it is how and wherecan I access the queue and manage it. I don't seem to find any info about it.I need yourhelp or ideaspleaseee! Do you

Re: cleaning up queue

2006-09-03 Thread Mimi Lakew
** Rick,As I am new to Remedy as well as the job I am clueless about queue. What I am trying to get is a starting point about it. Any info about queue, if there are different kind of queue etc.. that gives me an idea will help me to be specific and to narrow down my question.Rick cook [EMAIL

Re: cleaning up queue

2006-09-03 Thread Mimi Lakew
** I am pasting the request directly if it help, "MD has designated routes that the tech run each month and it doesn't match up with what is produced in Remedy, causing the queue to be overfull. What I need is to have all the PM's cleaned out..." MD is one of the states we support but I my self

Direct SQL

2006-08-27 Thread Mimi Lakew
** Hi Lisr,I am trying to use Direct SQL action which I never used before. Myunderstanding is,on the SQL statement the table name has to be defined.Like "select* from tablename"I am trying to search an ARSform, is there anyway tofindwhat the table name is on the database for the form? I

Re: Direct SQL

2006-08-27 Thread Mimi Lakew
of.Thanks againDave Saville [EMAIL PROTECTED] wrote: On Sun, 27 Aug 2006 09:05:50 -0700, Mimi Lakew wrote:Hi Lisr, I am trying to use Direct SQL action which I never used before. My understanding is, on the SQL statement the table name has to be defined. Like "select * from tablename&