Re: unicode function calls from api libraray libar.a problem

2007-11-14 Thread Mo Korda
That's a good guide as to what .so.* to link in. Thanks for that. More useful than 'nm' that I was using to locate function definitions. I have it all linked and running now. with thanks Mo Korda -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL

unicode function calls from api libraray libar.a problem

2007-11-13 Thread Mo Korda
I'm trying to build an api client using the ARSystem Server patch 5 libar.a sun library. I get link errors relating to functions that are used inside the libar.a library. Does anybody recognize these and if so, do you know what library I need to link with ? with thanks, Mo Korda Undefined

Re: unicode function calls from api libraray libar.a problem

2007-11-13 Thread Mo Korda
- getting a zero offset for their location within libar.so. Will try the dynamic linking and see what I have to pull in. many thanks Mo Korda -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Axton Sent: 13 November 2007 17:47

why does incident request form require use of Return or Search to submit successfully

2007-11-07 Thread Mo Korda
Hi, When I fill out Incident Request form through the Incident Management console, I MUST hit the return key whilst entering Customer/Contact data, or alternatively make use of the Search button before the Required Field Request ID will be completed. Does anybody know why I see this

how to get the Incident ID from the entryId returned during API call to createEntry

2007-11-07 Thread Mo Korda
Hi All, Does anybody know how I can get the equivalent Incident ID from the entry ID that is returned in API call to create entry? What I do in the API is I create an entry and then read the entryID that is completed and returned by the API call. This is a value like 009. I

Re: Service Desk, C-API and Automated Assignment Error

2007-11-05 Thread Mo Korda
PROTECTED] Behalf Of Jarl Grøneng Sent: 02 November 2007 22:22 To: arslist@ARSLIST.ORG Subject: Re: Service Desk, C-API and Automated Assignment Error Hi, I typed a wrong name, should be: HPD:IncidentInterface_Create -- Jarl On 11/2/07, Mo Korda [EMAIL PROTECTED] wrote: Hello Jarl, I don't

Re: Service Desk, C-API and Automated Assignment Error

2007-11-02 Thread Mo Korda
- by passing only organization company and location company and map this to default support group Thanks Sunil On 11/1/07, Mo Korda [EMAIL PROTECTED] wrote: ** I've upgraded ARSystemServer from 6.3 to 7.0.1 and HelpDesk 6.0 to Service Desk. I need to adjust C-API executables