I would like to disable the ability of a Change approver to approve his own
created Changes. I looked into the Self-Approval rule and set the
qualification to ($Submitter$ != $\USER$) but the change approver can still
approve his own tickets.
Please advise on how how I can accomplish this.
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Using the Advanced Search is there a way to retrieve all the requests that were
created within a certain time interval, for example, between the times of 7 PM
and 7AM for the past month. This is needed to find out how many tickets were
created after hours.
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I am looking to rename logout.jsp to something else, ex. logout2.jsp, what
would I need to change to make sure that the Mid-Tier now points to the renamed
file?
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That is because the file is currently being shared by two distinct application
and each application needs its own customized log out page. I suppose we can
have logics in the file to redirect to the appropriate page based on the
specific application but just want to see what is involved if we c
Using the redirect you would still need to create some logics in the logout.jsp
to point to the correct page based on which application the user is logged in
from, correct?
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