ARS 7.6.4+ on Redhat 6

Hi Listers, Does anyone install ARS 7.6.4 or higher to Linux Redhat 6 successfully? Thanks in advance! Regards PC Wai Technology Consultant, Service Management - Production Integrity Member of the TELUS team the future is friendly(r

Re: Use email address as the User Id

son change the email address. The best solutioin, in my view, is using an employee number. This hardly change... -- Jarl 2009/11/7 PC Wai : > ** > Does anyone use the user's email address as the User Id in ARS? Any pros and > cons or gotcha to share? Does it cause any issue in th

Re: arplugin Java Error encounter after applying V701 Patch 4

gh the operations if you can reproduce the problem, viewing the data and function calls using mdb (or was it dbx). Axton On 10/22/07, PC Wai <[EMAIL PROTECTED]> wrote: > Thanks Axton! > > I still could not figure out what is wrong yet. But, it does not seems > to be the patch 4 p

Re: arplugin Java Error encounter after applying V701 Patch 4

as it forces a core dump and exits on a bad operation, from which you can get a stack trace. You can even step through the operations if you can reproduce the problem, viewing the data and function calls using mdb (or was it dbx). Axton On 10/22/07, PC Wai <[EMAIL PROTECTED]> wrote: > T

Re: arplugin Java Error encounter after applying V701 Patch 4

plug-ins (*.so) with the arplugin server? If so, you may consider attaching a debugger to them and making sure they are not doing bad things. Axton Grams On 10/16/07, PC Wai <[EMAIL PROTECTED]> wrote: > ** > > > Hi Listers, > > I am having problem in the arplugin after

arplugin Java Error encounter after applying V701 Patch 4

The error only occurs when shutting down the server with email engine. Please help! Regards PC Wai Senior Software Specialist NSO/NITO Shared Infrastructure Operations - Remedy TELUS Corporation Inc. ___ UNSUBSCRIBE

Re: Malloc Erros after Applying 7.0.1 Patch 4 anyone?

Hi Howard, Are you on patch 1 still? I am on patch and plan to upgrade to patch 3/4. Regards PC From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter Sent: Friday, September 14, 2007 12:42 To: arslist@ARSLI

Re: ARSDoc 1.29 problem

think there was a thread on this in the ARSList earlier this year. It had to do with the version of ARSPerl that was being used From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of PC Wai Sent: Friday, September 07, 2007 4

ARSDoc 1.29 problem

Hi Listers, I am having problem to run the ARSDoc 1.29. It crashed and complained an array reference in ARSDoc.pm. "Can't use an undefined value as an ARRAY reference at ARSDoc.pm line 819." Please help! Regards PC __

Re: Daylight savings time again

Folks, In case you are not aware of this page http://www.bmc.com/info_center_support/overview/0,,19097_0_68222529,00.html I am not impressed of this. I have submitted my question a month ago. The reply from BMC was "At this time we are not aware of the need for any patch." It is not much time

Arlogtmr 6

Title: Arlogtmr 6 ** Hi, I am having problem to use the log timer 6! Does anyone get it working? Regards PC Wai __20060125___This posting was submitted with HTML in it___

Re: Question: Disable ODBC

You can try this in the ar.cfg Disable-Client-Operation: [[]- []] [] Tag number 6 is for AR System ODBC. It is documented in the configuration manual. Regards PC -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sen

Re: arimportcmd on Escalation

** Hi Den,   Does the mapping file directory (-d) or some files has the right file path? When the AR System shells out the process, it may not have the same system environment as you run it interactively.   Regards PC Wai  From: Action Request System discussion list(ARSList) [mailto

Patch 16

Title: Patch 16 ** Has anyone run into any issues installing patch 16? Regards PC Wai TELUS Corporation Inc.   __20060125___This posting was submitted with HTML in it___