Dear List, Title – Senior Remedy Consultant/Developer Location – NY/NJ Metro area
Responsibilities include but not limited to: • Configuration and integration with Remedy Atrium CMDB • Architect custom or product-based solutions for BMC Remedy applications, including: o Conducting requirements gathering sessions o Preparation and delivery of design specifications o Estimate effort levels to design or deploy product or solutions o Prepare usage and build documentation for Remedy applications and customizations • Communicate best practices for product implementation to customers and internal resources • Define and implement ITIL based policies, processes and procedures in Remedy • Respond to customer requests for product or solution information • Train users/administrators on BMC Remedy applications • Troubleshoot and support BMC Remedy based applications and systems • Provide project leadership and project management • Mentor Junior Consultants Requirements: • 5+ years experience developing Remedy applications • 2+ years experience implementing, configuring, customizing Atrium CMDB • 2+ years experience implementing, configuring, customizing ITSM 6 or 7.x and CMDB 2.x • 2+ years of ITIL based process consulting (Foundation Certificate preferred) • Experience must include designing, developing and testing customizations to CMDB 2.x and one or more of Incident, Change, or Problem Management for Remedy ITSM 6 or 7.x • Experience loading asset and configuration data into CMDB 2.x • Experience in business process and/or technical consulting • Experience defining and leading IT improvement projects • Experience Developing and Performing Training • Self starter with strong analytical and troubleshooting skills • Good written and oral communication skills. • Advanced skills using Microsoft Office applications including Word, Excel, and Access • Be available for weekend and/or late night work as needed • Flexible and team player • Occasional travel outside of the NY/NJ area For all Job inquiries please reply to jobs.rem...@softential.com Thanks & Regards, Pankaj Warade Softential Inc jobs.rem...@softential.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
