VB,
Best practices and thinking in a future patch or version update, I suggest
you don't change them.
I don't know a easy way, this would be a good RFE.
Think about 3 full days to change all Titles and banners, so ask your
customer if he wants an Out of the box application or want to perform the
Why not set the Start Date with a Open Windows, and the End Date when the
Status = Complete.
That's the way I do.
Pedro
On Jan 9, 2008 11:59 AM, T. Dee [EMAIL PROTECTED] wrote:
For those of you who currently use Change ITSM 7.0 in a production
environment - i'm interested to know how you deal
Hi all, do you know this error is related to DB backup-restore process? How
I can know it?
I run installer with upgrade option and it finish fine stage until 5, when
trying to restart the server I got
390600 : This version of the Action Request System(R) is ready for use or
evalu For unlimited
Mary, este error ocurre cuando realizan cambios directamente en las tablas o
cuando estuvieron actualizando algun formulario y no se guardo correctmente.
Este es el error de Remedy.
*
ARERROR 403
*
Error
The form definition file field count does not match number of fields in the
file.
The
Hi, just to let you know about this new versions of complete ITSM suite and
Knowledge Management.
Both Available on EPD site.
Pedro
MX
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Elinor..
if you don't have to add many fields and don't want to go thru the little
complicated workflow, you can do a filter set fields in submit at the
NTE:Notifier form.
PCr
On Dec 14, 2007 9:04 AM, Tony Worthington [EMAIL PROTECTED]
wrote:
**
It is tedious. We've added multiple fields to
User P is support people?
The public option make the info available in the requester console, the
Internal keep in the Support Console (any of them). So public is available
for end user and internal for all the support people.
Pedro
mx
On Nov 29, 2007 4:51 AM, Veeral Oza [EMAIL PROTECTED]
The info is at Knowledge Database entries..
KM-00023983
KM-00026091
KM-00024290
Pedro
mx
On Nov 9, 2007 8:18 AM, Reiser, John J [EMAIL PROTECTED] wrote:
Eli,
Thank you. I didn't want to spawn a bunch of me too emails.
Did you try zipping it and posting?
Maybe Dan can offer a
Ben,
I have SQL2005 and jdbc 1.2 for SQL2005... so should I use jdbc for SQL2000?
The Classpaths and Path is already updated
I will try jdbc for SQL2000.
Thanks.
On Nov 13, 2007 8:55 AM, Watson, Benjamin A. [EMAIL PROTECTED] wrote:
Pedro,
The first line in the error message you received
Rick, Benjamin:
Could you please update the info about this issue?
Does it work?
I have alike problem...
Error. The server encountered an unexpected condition which prevented
it from fulfilling the request.
java.lang.Error: UserBeanRequested User: 'App Admin (appadmin)' NOT
created in
Hi List!
I have a problem with Change Management 7.0.2 patch 4, ARS 7.0.1 patch 3 WIN
2003 SQL 2005
In specific with Task Groups, when the RFC is Implementation In Progress
the first Task is Assigned but when it is Closed with Successful the next
sequence Task is no awaked and keeps staged
Check NTE:CFG-Notification Events form and modify there the value.
If don't work create manual entry for each one.
Pedro
MX
On 9/5/07, Rami S Ayoub [EMAIL PROTECTED] wrote:
**
**
Hi List,
I'm Facing problem with Task Notification by email its only sending Alert
which I have configure
Rami
There are two fields for Status reason.. the one we see is
z1D_Status_Reason the hidden is Status_Reason.
You need to add the value to SYS:Status Reason Menu Items form and also
modify the fix attributes of Status_Reason hidden field to make both fit.
IMHO a very strange design decision.
Guillermo, te aconsejo actives los logs de Active Links y Filtros para tener
una idea de por donde pasa la información.
No hay documentación al respecto, además que esta consola funciona con
Plugins a traves de Vendor form.
Saludos.
Pedro
On 9/4/07, Guillermo Alfredo Torres Barron
You can change what the user type to access the Remedy URL, so instead
type https://severname/arsys/home
they need to type https://servername
Modify the iisstar.htm in the IIS Manager to redirect to a URL (
https://severname/arsys/home) and check the box The exact URL entered
above.
Pedro
MX
Joe, what the Albert suggest is more like dictionary word by word
translate..and also may be differences between where the Spanish-speakers
lives or work.
a more casual way is:
Usage Statistic of Selected Solution - estadística de uso de la solución
(remove elegida), Uso de la solución,
-
*From:* Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG
]*On Behalf Of *Pedro Cardoso
*Sent:* Thursday, August 16, 2007 2:11 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: OT maybe: Translation help with localization of a form...
** Joe, what the Albert suggest
I suppose many of you are using the default SRMS (Service Request Management
System) version 1.0 (not the 2.0), I mean the Requester Console
RQC:SummaryDefinition and RQC:ServiceRequestWizard forms.
Can any share if you are using the option to show a different CTI (options
and order) for
At the Remedy User search for object_search_admin and delete the only one
entry it has.
Pedro
Mexico
On 7/30/07, Neel Guatam [EMAIL PROTECTED] wrote:
**
Hello listers,
We are running Search Sync database function on our remedy admin client.
It ran fine the first time we ran it but now
Delete work for me.!
Pedro
Mexico
On 7/30/07, Neel Guatam [EMAIL PROTECTED] wrote:
**
Hi Fredrick,
The value in Run/Not Run flag is A140C0D0-94A5-4C9D-A798-B640C03BD58B
So I guess I'll just delete the record or still save 0 in it and then
re-try?
*Neel Gautam*
Accenture -
I suggest to first store and resolve the $USER$ value to a temp character
field and them use it in the Menu.
Is that what you need?
Pedro
Mexico
On 7/30/07, Reiser, John J [EMAIL PROTECTED] wrote:
Hello Listers,
ARS 6.3 Patch 14
MS SQL2000 (remote)
I am trying to get a search menu to
Yes Ctrl + D with Demo user (there are some Delete restrictions) and if you
enter Worklog you should delete info for the following forms
XXX:Worklog
XXX:CFG Ticket Num Generator
XXX:(Process Name)
where XXX is HPD, PBM and CHG
Also to return ID for all the form you need to reset the nextID
Do you check if the target field are the same Date/Time format? (Only date,
Only Time or both).
Also review the Entry mode for the field, display-only fields shows logging
as successful.
Pedro
MX
On 7/18/07, Gretchen Beck [EMAIL PROTECTED] wrote:
Hi,
I'm hoping this is an easy problem (or
Do you have the right permissions?
Do you created the login name one by one or bulk import?
Try searching the Login Name on User form and be sure it below to General
Access and Unrestricted Access.
I run a bulk import and this permission give me headache.
Pedro
@Mexico
On 6/24/07, Rami S
Hi!
Has Anyone have problems with License Request or is just me!?
Yesterday very early morning I reported the error to Support (about Setfield
operation) and guess what. you are right!: Nothing!!!, I don't have any
reply.
I hope nobody else is stuck with this.
Pedro
(ARERR 623)
Any idea?
PCr
On 3/26/07, Pedro Cardoso [EMAIL PROTECTED] wrote:
Tony, as I said in my first email the ar.cfg lines and the file and path
exist.
and I already restart the service twice.
PCr
On 3/26/07, Tony Worthington [EMAIL PROTECTED] wrote:
Your cmdbsvr20.dll should
Derek:
SD 7.0.02 allow you to install localized version of SD as Spanish (español)
and french (français) and others.
If you don't use localized version with 7.0.1 you are using last version,
but patch 3 applies to 7.0.0, 7.0.1 and 7.0.2.
Before install version 7.0.02 you must upgrade your CMDB
Joe
do you update all your Remedy Users tools to version 7.0 or version 7.1?
In my experience if you use a previous version it could cause performance
degradation.
Pedro
On 3/28/07, Joseph Kasell [EMAIL PROTECTED] wrote:
Here is our environment:
Server OS: Windows 2003
ARS Version:
Roney:
I dont create any new class, so I dont have pending Records:
1) dont apply
2) both process are running
4) the library are specified in the ar.cfg with the correct path
but when I start the Server I got this error:
Fri Mar 23 11:22:13 2007 390600 : Error encountered while loading the
\server\bin
Plugin: e:\Program Files\AR System Applications\server\BMC Atrium
CMDB\server\bin\libcmdbconsolefilterapi20.dll
etc.
All of this should have been taken care of by the installer.
hth
tony
--
Tony Worthington
[EMAIL PROTECTED]
262-703-5911
Pedro Cardoso [EMAIL PROTECTED]
Sent
.
Fri Mar 23 15:16:54 2007 (ARNOTE 0)
Fri Mar 23 15:16:54 2007 The Server process terminated.
The Server process keep up for a few seconds and them died.
What I doing wrong?
Thanks.
Pedro Cardoso R.
Mexico
:
[EMAIL PROTECTED] *On Behalf Of *Pedro Cardoso
*Sent:* Friday, March 23, 2007 2:19 PM
*To:* arslist@ARSLIST.ORG
*Subject:* The Server process terminated.
**
Hi!
I have a problem and I want to know what you think or your kind advice
about.
I run a new install over
O.S. Win Std 2003
MS SQL
PROTECTED] *On Behalf Of *Pedro Cardoso
*Sent:* Friday, March 23, 2007 3:59 PM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: The Server process terminated.
**
Hi Robert
I look arerror.log and is clean.
I run server process form comman line, its run with the default messages,
but if I see the task
Today I found this line in the arerror.log and also this error don't allow
me create new CIs
Fri Mar 23 11:22:13 2007 390600 : Error encountered while loading the
shared library (ARERR 9750)
Fri Mar 23 11:22:13 2007 cmdbsvr20.dll: The specified module could not
be found.
but the line
No quisiste decir version 7.0? La version 7.02 ya esta en idioma español
entre otros, pero la version 6 no.
Do you mean version 7.0 ? Version 7.02 is already release for Spanish
language (Thanks a lot, BMC!!) but version 6 not.
Saludos.
Pedro Cardoso R.
On 1/18/07, Kevin R. Carmack [EMAIL
**
Jason:
I don't know if you already see this page:
http://talk.bmc.com/topics/userworld2006
There are a lot of podcast about Userworld2006 and also there is a videoat youtube http://www.youtube.com/watch?v=IEGSU9hAqXo.
I hope you find them helpful..
PC'r
México City. MX
On 9/14/06, Jason
**
Tony, I hope that little change bring me the Sample Data!
I will use it next time.
Thanks.
Pedro C'r
On 9/18/06, Tony Worthington [EMAIL PROTECTED] wrote:
** So it appears that the sample data is included in the ITSM distribution, it's just not imported. Has anyone attempted to modifiy the
less.
Is anyone have a sample info, I would appreciate it.
Thanks..
Pedro Cardoso R.
MEXICO
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