SNMP & BMC Remedy

2008-04-25 Thread Rajagopal, Ramya
Hello all, We have a requirement for SNMP to monitor BMC AR system. In this case, do we need to install any SNMP related software (what is that supporting software) or using "BMC Remedy SNMP Agent" suffice? Kindly help. Thanks & Best Regards, Ramya **

Re: How to upgrade AR system & ITSM apps from 6.x to 7.x

2008-04-09 Thread Rajagopal, Ramya
ting customizations and code over. Once you get to that point, there are many here with the experience to help you over the bumps. Rick On Wed, Apr 9, 2008 at 3:14 AM, Rajagopal, Ramya <[EMAIL PROTECTED]> wrote: ** Hi All, I'm new to this ARList community. I was looking for step

How to upgrade AR system & ITSM apps from 6.x to 7.x

2008-04-09 Thread Rajagopal, Ramya
Hi All, I'm new to this ARList community. I was looking for steps/procedures for "upgrading AR system & ITSM apps from 6.x to 7.x". can anyone share documents which can be a helping hand. Thanks in advance Thanks, Ramya **