Re: User is able to login after making status to OFFLINE

Thanks Roger Quoting Roger Justice : The Incident records are tied to the CTM:People not the User. The User is how a login is validated not the CTM:People. If you delete the People record it will still not affect any Incidents. -Original Message- From: Ravi Chandra . RAmagiri

Re: User is able to login after making status to OFFLINE

Hi Roger, Thanks alot for the immediate response. It's not the AD account. We have not intergrated remedy with AD. If we delete the user account in Remedy, will the incidents related to user will delete? Please guide me with the right steps, how to take the user to offline or disable

User is able to login after making status to OFFLINE

Hi All, I need help in resolving this issue. One of my team member left the company, so i made his status as OFFLINE in " PEOPLE" form and in "USER" form " DISABLE".When i tried to login he is ble to login and still able to create and modify the incident. Please help me in this, h