Delete Incident I.D after it is created

Hi Listers, I have a requirement to delete an incident number from the HPD:CFG Ticket Num Generator form after the incident is created in the HelpDesk form. Current workflow allows the incident number to be deleted on Modify, but the incident number should be deleted on Submit.In the filter

Help on Search Menu

Hello Listers, Need help from you on the following - For a search menu related to the field Category, I have modified the following Qualification by adding the BOLDED VALUE - ( 'Status-CAT' = Enabled) AND ( 'Status-CTA' = Enabled) AND 'Company' = $11$) OR ( 'Company' = -

Help On Perl Code

Hello Listers, I am currntly working on ARS 4.5. Perl script is unable to identify the pipe Symbol. open(Datafile, $Datfile) || die(data file open failed); foreach $Sentance (Datafile) { @dataarray = split(|,$Sentance); print

Help On Deleting Record

Hello Listers, I have a requirement to delete records which are 7 days old from a form i.e. FormA on every Saturday 9 AM. I have created an escalation in FormA with run if condition as 'Create Date' ($TIMESTAMP$ - 604800) and in the if action I have created a run process action with

Help on Perl Script code

Hi Listers, Can anybody help me for the below requirement.. I need to read a data file(data given below) using perl script line by line which is seperated by | (pipe simbol) into an array . Once a line is read in to the array , the array values should be inserted into a remedy form. The same