Re: ITSM 7 and muti tenancy

2007-09-15 Thread Sachin Salvi
The multi tenancy works well wrt ITSP v/s ITSM, where multiple companies can be "customers" and the operating company manages their ITI. Thanks, Sachin Salvi On 9/11/07, Robert Molenda <[EMAIL PROTECTED]> wrote: > > ** > > There are known limitations in what you ar

Re: ITSM 7.0

2007-08-29 Thread Sachin Salvi
David, >> Should we try an upgrade or treat this like a new product? A new prduct, given the architechure, group and role change. >> Should we bring all modules up at the same time or use a phased implementation of Asset, Change, Service Desk, SLM and Flashboards? I would start with Service Desk

Re: Discovery tools

2007-08-13 Thread Sachin Salvi
7;s and its relations in a dataset in CMDB and then recon it (with additional workflow) to push it in the sandbox/golden dataset. Lesson learnt – You need to check what T&F can discover and only then you should design CDM for CMDB. Thanks for listening, Sachin Salvi On 8/8/07, Don Simmo

Re: CSV import tool

2007-08-13 Thread Sachin Salvi
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the Answers Are" > -- Thanks, Sachin Salvi ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

BMC Foundation Discovery

2007-07-30 Thread Sachin Salvi
om FD and push it in the "new" classes that we have created in CMDB. Is there any way we can extend CDM of FD? Any help will be highly appriciated. Thanks in advance, Sachin Salvi ___ UNSUBSCRIBE or access A