Web Service getlist can not fetech more than 700 records and give request time out

Hi All, I have published web service using gelist. But when I try to consume this web service I can fetch only 500 records. I found a BMC KB KA299205 and set the 'Proxy Server Settings for Java VM' value to -Xms512m -Xmx1024m and now able to fetch 700 records. However if I try to fetch

un brand the ITSM

Hi All, I want to un brand the ITSM My queries are 1. Is there any utility available to un brand the ITSM application? 2. We can remove logo images from individual forms or from CSS files, is there any other effective way to achieve this? 3. Do we need to remove any

Re: URGENT:CRITICAL:Authentication Failed error

Hi Sucharita, Have you tried using arreload and arcache to create admin user and user/group cache. Thanks Regards, Sameer Inamdar Wipro BSM Team | Wipro Technologies | Pune | India -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On

Re: URGENT:CRITICAL:Authentication Failed error

Hi Sucharita, Here are the usage details Here are the steps to restore/fix an account From the server (NT or Unix), locate the arcache and arreload executables. From a command line, run the following: arcache -Ua -n Tempuser -p -e 009 -lw 1 -g 1; -s arserver_name Log into user