We are looking for two consultants to help stand up a remedy install in 
Maryland.  Please read the following job description and if you are interested 
please email your resume to swil...@prisminc.com.  No Security clearance needed 
but have to be U.S. Citizen.  

Title: Remedy Consultant

Location: Maryland

Start Date: ASAP

End Date: December 31st

 

Client looking for 2 top-level Remedy consultants to help stand up Remedy.  One 
is to be very technical and the other will be more process-focused.  This is 
for the process-focused candidate

 

Job Description:

Consultant will Implement the BMC Remedy ITSM Suite and Atrium CMDB for 
managing service deliveries and provide IT infrastructure consulting services 
for implementing such services as Incident Management, Change Management, 
Service Request Management, Configuration Management, and Asset Management. 
Ensure seamless integration with BMC Remedy ITSM product suite.  

 

Required Abilities:

-          A requirements workflow and process person. They will have to know 
the built in process flow of the product

-          This candidate will be less technical and more 
people/business/process focused

-          Will be leading requirements sessions

-          Must be able to explain workflows client

-          Will be the one laying out the processes and work flows

 

Title: Remedy Admin/Engineer

Location: Maryland

Start Date: ASAP

End Date: December 31st

 

Client for 2 top-level Remedy consultants to help stand up Remedy.  One is to 
be very technical and the other will be more process-focused.  This is for the 
highly technical candidate

 

Job Description:

Consultant will Implement the BMC Remedy ITSM Suite and Atrium CMDB for 
managing service deliveries and provide IT infrastructure consulting services 
for implementing such services as Incident Management, Change Management, 
Service Request Management, Configuration Management, and Asset Management. 
Ensure seamless integration with BMC Remedy ITSM product suite 

 

Required Abilities:

-          Technical person to install, configure and code. This person needs 
good knowledge of the product and it's modules (service, CMDB, mail, support)

-          This candidate needs to be HIGHLY technical

-          Will be "in front of the terminal" 8-9 hrs/day

-          Needs to be able to install, configure, and integrate the entire BMC 
Remedy ITSM product suite

-          Will need to integrate Remedy with Active Directory, LDAP, etc.

-          Must be able to program workflows and stand-up the user interface

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