Opening the User Tool from the Command Prompt

Hi Norm, You can use the Remedy User CLI to start the User Tool from a Command Prompt: aruser /user=Demo /password=password Thanks Hussain On Fri, 1 Jun 2007 15:38:02 -0500, Kaiser Norm E CIV USAF 96 CS/SCCE [EMAIL PROTECTED] wrote: Brian: Thanks for the info. I'm already aware of the option

Create Incident record via Email

Thiru, Since you are creating incident records in HPD:Help Desk based on email messages, would you please explain what email messages you are trying to view? Do you mean that you would like to display the same email message that was used to create the incident? Hussain On Wed, 16 May 2007

Running VB script from a Escalation

Dale, An escalation Run Process action can be used to execute vbscripts. The command line would look like: cscript c:\test.vbs Thank you, Hussain ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org