Re: Advance Interface Form - really basic question

Hi Christine, Just noticed your entry on the ARSList about Advanced Interface Forms. You may want to consider Abydos Designer as an alternative since this provides all the functionality available in the AIF through a simple drag-and-drop process construction interface with pre-configured integrat

Re: Is there an extract file that can be produced from Remedy that will list FIELD / ID per form? :

Hi Howard, Abydos Analyser can produce this report easily. The Produce Documentation function can be customised to produce an Excel spreadsheet listing all the fields and their IDs on a single form. Let us know if you'd like to learn more or check out our YouTube channel. http://www.you

Re: SRM Error trying to create Process Definition Template

Hi Kevin, Have you considered using Abydos Designer as an alternative ? This would provide you with more flexibility to create whatever SRM processes you need without having to create any PDTs or AOTs Please visit the Abydos website at www.abydos-workflow.com

AD: Effective Release Management for BMC Remedy Applications

Abydos are pleased to announce that we will be holding a webinar on Abydos Analyser, the Release Management Tool for BMC Remedy Applications on Tuesday Mar 9th at 11:00am EST, (10:00am Central, 8:00am Pacific, 4:00pm UK, 5:00pm CET). Register here: https://www2.gotomeeting.com/register/820

Re: Comparison of servers....

Hi Richard, You might find the Server Comparison and Synchronisation features in Abydos Analyser of interest. It's a fast and detailed way to compare all the workflow between two live servers and then document the differences. You can also selectively synchronise the servers as well. Check

Re: Performance issues

Hi Tim, Have you tried running the performance analysis reports from Abydos Analyser ? This should highlight any problems with indexing on forms based on workflow qualifications and also unqualified queries that might be causing full table scans. Hope that helps. Kind regards, T

AD: Professional Documentation Tool for Remedy

AD: Professional Documentation Tool for Remedy Abydos are pleased to announce that we will be holding a webinar on Abydos Analyser, the professional documentation tool for BMC Remedy applications on Wednesday 17th February at 12:00 Noon EST (11:00 Central, 9:00 Pacific, 5:00pm UK, 6:00pm CET).

AD: Remedy Graphical Process Design Tool for SRM and Change

AD: Remedy Graphical Process Design Tool for SRM and Change Abydos are pleased to announce that we will be holding a webinar on Abydos Designer, the Remedy Graphical Process Design Tool for SRM and Change applications on Wednesday 3rd February at 12:00 Noon Eastern Standard Time. Abydos Des

AD: Abydos Analyser 5.0 Released

...@abydos-workflow.com <mailto:i...@abydos-workflow.com?subject=arslist%20query> . Simon Urquhart Sales Consultant Tel: +44 (0)1582 400127 DDI: +44 (0)1582 439462 US Freephone: 1-866-635-4358 Mobile: +44 (0)7816 073038 Fax: +44 (0)1582 450260 Email: <mailto:surquh...@abydos-wor