Issue in SRD Question menu loading

Hi, I have created an normal SRD, where in I have added 3 Questions and made them as menus.. like CO--> Menu RO--> Menu Branch-->Menu. End user for submitting the SR, he should select the CO menu, based on which RO menu values and Based on the CO and RO menu values, Branch values will be pop

Issue with Data file and Data size while installing Remedy 9.0.01 in Linux

Hi, I am about to install the Remedy 9.0.01 using the Silent feature installation in Linux box. Right now i have some issue with the DBA DataFile Name and its size. As part of the Options file we need to give the DBA Data File Name path and in the next line we need to give its size. But as we h

Installation of AR Server 9.0.01 in Linux

Hi, I need to install the AR Server 9.0.01 in Linux environment. I heard that it can be installed using below mentioned two methods. 1)Using xManager 2)Silent feature installation First Method: I tried installing using xManager+Putty Once the xManager is ran, i started putty (Enabled the x11 for

Validation while submission of OOTB SR

Hi, Can any one please let me know whether there is a way to put validations on the OOTB Service Request Management ( without using Advanced form) Example: Suppose we are creating an OOTB SR with FirstName and LastName and then click on the submit button. On submission we need to check whether

Re: Application list not appearing on the Home page

Thanks for your response Sanjay. Issue is there for everyone who logins to the system. I tried flushing and synching midtier cache, deleted browser memory ..etc. Even then still I have the issue unresolved. ___ UNSUBSCRI

Application list not appearing on the Home page

Hi, When users login to 8.1 AR system, Home page is getting displayed but the Application list is empty. It shows "No Applications or Entry points" in the Left Hand navigation pane. How to resolve the issue. ___ UNSUBSC

Problem in opening the form clicking "Open In New Tab" in Midtier

Hi, Recently we migrated from 7.5 to 7.6 version of AR system. Right now, I am having issue in opening the form in "Open In a New Tab" by right clicking on the link in the Home page. Instead of having the form open in the wew Tab, it is opening the Application list. Can some one help me in this

Problem in Migrating forms from 7.5 to 7.6.4

Hi, When i migrate the objects from 7.5 remedy server to 7.6.4, all the NEW FORMS and other Objects got migrated succeessfully. But the problem is, modifications on the EXISTING FORMS are not migrated ( i.e. Any new Fields created or Any new Tabs added...etc). But still Migrator report says th

Query for measuring Attachment length

Hi, As part of my implementation i need to find the length of an Attachment and if it is more than 2MB, i need to throw an error message to the user. Can any one let me know what can be the Query to find the Attachment length? With Regards, B.Vikram

Sequential Approval functionality

I have created a Service Request (SR).Once after it gets created 'Approver1','Approver2' and 'Approver3' should be able to approve it and then only SR should move to the 'Plannng' stage from 'Waiting For Approval'. But these approvals should happen sequentially. i.e once 'Approver1' approves the

Needed PRINT functionality

Hi, As part of my implementaion, i need a Dialog form/Regular form dispalying the agreement(some user defined text), along with the PRINT button. When the user clicks on the PRINT button,all the user displayed agreement should get printed. Can any one please let me know how to acheive this PR

Notfications are going to people in a group even if their staus is 'Deleted' in people form..

I have written a filter to send the noification to the respective group by selecting the Notify action.But this notifiation is even sent to the people with 'Deleted' status in People form, who were partof the Group earlier.I have even updated the NOtification Availability as 'NO' to them in the

How to rollback the changes once we depolyed on the server?

Hi, We are moving our code to production server using migrator scripts.If at some point of time we want to revert back particular functionality, how can this be done automatically? With Regards, B.Vikram. ___ UNSUBSCRIBE