'Remedy Application Service' Password

Hi Listers, We have to use 'Remedy Application Service' user name to integrate another app to ARS. But unfortunately we forget our password for this account. Is there any way to trace this password out. Also can anyone guide us to reset this password, as this will force us to reset Approval

Cannot create an AIE job

Hello Listers, I was trying to create a new AIE job, i was able to create the job in stage enviornment without any problem. When i was trying to do the same in Production im getting an error which is, ARERR [39] Filter/escalation 'set field' process timed out before completion Set fields

CMDB Issues

Hi Listers, My client wants to add few new fields to AST:Computer system form. I added two of them through admin tool. But these fields are not in CMDB class, when checked this through, Class manager. Is this a issue, or is there any ways to rectify this mistake. Please help me. Thanks in

Re: CMDB Issues

Thanks Rick for the quick turn around. -- View this message in context: http://www.nabble.com/CMDB-Issues-tp23317578p23318114.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___

Re: Permissions Roles

Thankyou very much Rick.. Rick Ponzo-2 wrote: I don't know if you've had this answered...but you would map the role to the group in the Roles form. Rick arsadm wrote: ** Hi All... I created a new custom permission group, i want to map this group to roles. So that people

Permissions Roles

Hi All... I created a new custom permission group, i want to map this group to roles. So that people of that group can modify some fields in the existing form. Can anyone please help from this ??? Thanks in advance. ARS 7.1.00 Patch : 001 200711161033 5 MS SQL 2005 -- View this message in

Re: please help

group ID range. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of arsadm Sent: Wednesday, December 17, 2008 12:24 PM To: arslist@ARSLIST.ORG Subject: Re: please help Thanks a lot for your quick response. I've one more

need help on computed group list

Hi Group, how can i assign a user to a computed group list (special permission group) ? Thanks in advance. ARSADM -- View this message in context: http://www.nabble.com/need-help-on-computed-group-list-tp21054574p21054574.html Sent from the ARS (Action Request System) mailing list archive

Re: please help

Thanks a lot for your quick response. I've one more doubt on this ,If the group is dynamic through User form i cannot assign users to it. So which form i've to use for assigning users to a dynamic group. Thanks, ARSADM LJ LongWing (Head) wrote: You don't. not directly. You find out what

please help

Hi Group, how can i assign a user to a computed group list (special permission group) ? Thanks in advance. ARSADM -- View this message in context: http://www.nabble.com/please-help-tp21057857p21057857.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com