Hi, This is regarding an error that most of our Users come across while trying to submit their IT Survey. They get the Write License error and this happens to the Users with a Read License and only "Unrestricted Access" in their User profiles. We've noticed that they can submit the Survey when we provide them with the "General Access" permission, which is the permission on most of the fields of SRM:Survey and not the Unrestricted Access. Most of the Users have the "Read License/Unrestricted Access" and the number of such users is around 15,000. Would the better solution be to provide all the fields on SRM:Survey with Unrestricted Access permission or to update all the User profiles with General Access permisssion. We are on: Solaris 10Oracle (10.2.0.4.0 - 64bi)ARS Server: 7.1.00 Patch 007BMC Remedy ITSM: 7.0.03SRM 2.2 patch 002Mid Tier: 7.1.00 Patch 007 Web Server: Apache Tomcat/5.5.25 Appreciate any help. Regards, Preeta Mathew
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