User tool Query

2008-09-16 Thread sucheta lakhe
Can following query be done via user tool? I want to check if there are any two same serial numbers in the database. Form name is asset and field name is serial # and database id = 536870917 ___ UNSUBSCRIBE or

ITSM patch 7

2008-09-09 Thread sucheta lakhe
Hi, Has anyone applied this patch yet? What are the steps to be done? We are not getting work information so BMC suggested to patch. How should we patch and still keep our customization? ___ UNSUBSCRIBE or acc

Need Help

2008-09-02 Thread sucheta lakhe
Hi We are on ARS 7.1 Helpdesk module. Our notifications to customer has this link send as an attachment http:\\yorky\arsys/servlet/ViewFormServlet?form=NTE%3aNotifier&server=paxo.TANDBERGTV.COM&eid=NTS00313310 I can't figure it out where is it coming from. There are no records in AR syste

Auto Ticket Creation

2008-08-15 Thread sucheta lakhe
Hi Listners, Need to discuss what all tools, application can be used for Auto creation of Ticket in Remedy system 6.3 via web thanks ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sp

Auto Refresh

2008-03-31 Thread sucheta lakhe
Hi all, I have 2 table fields on Console which needs to be auto refreshed after 8 to 10 min. How to do this? You rock. That's why Blockbuster's offering you one month of Blockbuster Total Access, No Co

Budget items

2008-01-23 Thread sucheta lakhe
Hi Listners, Can someone provide how much following items cost (roughly)not exact amount needed. 1. Remedy developer plus 2. Remedy migrator thanks Looking for last minute shopping deals? Find the

Need Help

2007-11-01 Thread Sucheta Lakhe
Hi, I am trying to post to list. I get message, successfully posted and I don't see my message on the list. I changed my email and password still no luck. Can someone help? thanks ___ UNSUBSCRIBE or access ARSlist Archiv