Re: [EXTERNAL] Announcements: Doug Mueller has left BMC, ARSlist will be shutting down on US Thanksgiving, Nov. 28th

2019-11-28 Thread swanand deshpande
All the very best Dough for all your future endeavors/ retirement. BMC Remedy Community will miss the Guru & his knowledge. Happy Thanks Giving ! On Thu, Nov 28, 2019 at 8:54 AM Doug Blair wrote: > Doug Mueller, The List, The Universe and all that > > Forty-two, right? Nuff said, huh? > > I supp

Re: Finding Pool Number from escalation def file!

2013-06-13 Thread swanand deshpande
, and many free tools and utilities, at http://rrr.se. > > > it is probably stored in the DB in the same manner...you would need to > > search in the objprop (I think that's the column) for the property 60024, > > then parse the string apart to find the value...not li

Re: Finding Pool Number from escalation def file!

2013-06-11 Thread swanand deshpande
to find the value...not likely all that easy to > get to :) > > > On Tue, Jun 11, 2013 at 10:05 AM, swanand deshpande < > swanand.deshpa...@gmail.com> wrote: > >> ** >> Thanks Much! >> >> Is there a query that can be run in TOAD to find out the inf

Re: Finding Pool Number from escalation def file!

2013-06-11 Thread swanand deshpande
cond > is 8...so if you look for property 60024, the second value past the > property value will be the pool number > > If the escalation doesn't have a pool number, you don't have that property > defined. > > > On Tue, Jun 11, 2013 at 9:46 AM, swanand deshpan

Finding Pool Number from escalation def file!

2013-06-11 Thread swanand deshpande
Good Morning :-) Hope all is well! How to find out the Pool Number information for escalation from the escalation def file? Thx, Swanand ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers A

Re: Status Reasons for Assigned and In Progress Statuses

2012-10-09 Thread swanand deshpande
Ken, We too are doing similar type of functionality but we did not face the issue you are facing. Hope there aren't any custom workflows you had developed earlier causing it set to null. I would suggest you to take filter and active link log and then check. Hope you have flushed the midtier cache

Re: Congrats to Misi

2012-07-27 Thread swanand deshpande
Congrats Misi! On Fri, Jul 27, 2012 at 3:08 PM, Joe Martin D'Souza wrote: > ** > Yeah VIP sounds more like a better role! And give them unlimited > reporting access so they report back to you on every report you want them > to :-) > > Joe > > *From:* Jason Miller > *Sent:* Friday, July 27, 201

Re: Mid Tier Session Timeout

2012-02-02 Thread swanand deshpande
ng some JavaScript into all the forms. The mid-tier does not > use a template engine that would make this kinds of change trivial. What > you have to do is either alter the stock JavaScript files to write the > function to the pages. Whether such a thing is possible or not I don't >

Re: Mid Tier Session Timeout

2012-02-02 Thread swanand deshpande
As per my understanding there is no configuration setting but i am also curious to see replies from others Thanks, Swanand On Thu, Feb 2, 2012 at 12:44 PM, Basil Webster wrote: > ** > > Hi All, > > ** ** > > I have a request to notify users, that access the system via mid tier, as > soon as

Job Opportunity - Remedy / ITSM Admin ( 4-6 yrs of exp), Near Chicago

2011-10-11 Thread Swanand Deshpande
Hello We have an urgent opening for Remedy/ ITSM Admin ( 4 - 6 yrs of exp) at Cognizant Tech. Its a long term opportunity at one of our client location near Chicago. Should be able to join us in 1/2 weeks of time. Below is the JD. Interested folks can contact me via email: swanand.deshpa...@gm

Incident Work Info record in 7.6.04 is locked

2011-08-29 Thread Swanand Deshpande
When create a work info, enter information into the Notes field. Then if leave and try to re-edit before saving work info record, the field is locked. Workaround is to click on the edit icon to the right, and can then add info to the Notes field. Is there any fix available for this defect? Is B