Hi Brent, Folks,
Had you a spreadsheet, say with a user id and something to select a CI, an AST:AssetPeople import could be built with Meta-Update in under an hour. In fact, if it is as simple as this, I would be able to include it as part of a free 30 day trial. Any spreadsheet rows in error would be in an automatically generated file. For any mass data automation, Meta-Update reduces efforts and speeds time to delivery by an order of magnitude. All with No Remedy forms or workflow efforts at all. Things that used to take months are done in days. Meta-Update simplifies data automation. Using a language Remedy folks speak of forms and fields, and not the language of programming, powerful data automations can be built quickly, securely, in short order. For more information, check out our website: www.softwaretoolhouse.com Cheers Ben Chernys Senior Software Architect Description: logoSthInc-sm Canada / Deutschland Mobile: +49 171 380 2329 GMT + 1 + [ DST ] Email: Ben.Chernys_AT_softwaretoolhouse.com Web: <http://www.softwaretoolhouse.com/> www.softwaretoolhouse.com We are a BMC Technology Alliance Partner Check out Software Tool House's free Diary Editor and out Freebies Section for a ITSM 7.6.04 and 8.0.0 Fields spreadsheet. Meta-Update, our premium ARS Data tool, lets you automate your imports, migrations, in no time at all, without programming, without staging forms, without merge workflow. <http://www.softwaretoolhouse.com/> http://www.softwaretoolhouse.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brent Goodman Sent: January-28-13 23:30 To: arslist@ARSLIST.ORG Subject: Re: AST:AssetPeople ** How long has this environment been running. has any new workflow been recently added. You could create a new instance of the database from your last restore. This would give you access to the original data. Sent from my iPhone On 2013-01-28, at 7:16 AM, "Koyb P. Liabt" <tekkyto...@aol.com> wrote: ** I would have to try to find this spreadsheet in the organization. I need to understand what caused the entire table to be wiped out. How could this happen - outside of someone manually deleting this? The reconciliation job would not have done this correct? If this info was once in the system, would I be able to build this through workflow by merging data from other tables? We would need the instance id - reconciliation id, person info, ci, etc.. ** What do you have to be able to rebuild this such as a spreadsheet with the Computer name and the User Login? -----Original Message----- From: Koyb P. Liabt <tekkyto...@aol.com> To: arslist <arslist@ARSLIST.ORG> Sent: Mon, Jan 28, 2013 10:02 am Subject: AST:AssetPeople ** Hi, This is a problem for us. What could have wiped out the AST:AssetPeople records? (outside of some manually going into the table and wiping it). The records were there before. We need this info for the "used by" relationship. We cannot associate the CIs with the people without this data in AST:AssetPeople. ** Hi, Entries from AST:AssetPeople are missing. Do we have to reload spreadsheets? Or is there a way through workflow to get this data populated? Is there a way to automatically load this? _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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