Sorry everyone....I shot my email off before reading the welcome letter and
realizing it would go out to the entire list.  
Anyway, here is my need:
Remedy Consultant - 1-2 month contract located in Dallas, TX. Prefer a local
candidate but will consider someone willing to work locally for the length
of the contract. The company will not pay travel or per diem so it will need
to be factored into your hourly rate. Need US Citizen or Green Card holder
but speech and communication needs to be excellent. 

*       Knowledge & Experience: 


*       1 to 3 years hands on experience with front-end administration of
Remedy 6.3 Applications in an Enterprise environment. 

*       Working knowledge of BMC Remedy ITSM 6.3 or higher. 

*       High competency in supporting and troubleshooting issues affecting
end-users; ability to troubleshoot and escalate potential application
workflow issues. 

*       Technically fluent in server and OS administration, including
[Windows Server 2000/2003]. 

*       Experience writing Crystal Reports (Business Objects) and performing
data mining tasks. 

*       Familiarity with Active Directory. 

*       Some familiarity with ITIL and SDLC. 

*       Experience supporting load balanced Mid-tier environment. 

*       Excellent understanding of the organization's goals and objectives. 

*       Personal Attributes: 


*       Strong customer-service orientation. 

*       Able to prioritize and execute tasks in a high-pressure environment.


*       Excellent written, oral, and interpersonal communication skills. 

*       Highly self-motivated and directed, with keen attention to detail. 

*       Able to communicate ideas in both technical and user-friendly
language. 

*       Able to research application issues and products. 

*       Skilled at working within a team-oriented, collaborative
environment.  

If you meet these requirements and are interested please send me a copy of
your resume and include your desired hourly rate.
 
Thanks,

 

Sharon Jimenez 
Sr. Recruiter 
Genesys Group - People Solutions 
2800 Routh Street, Suite 218, 
Dallas, TX 75201 
Office:  (214) 749-5070 x206 
Fax:     (214) 749-5084 
Cell:     (817) 781-1494 
 <http://www.genesysgroup.com/> www.genesysgroup.com 
 <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED] 


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