ARS+Atrium 7604 sp3 and Asset Mgmt 7604 sp2 install

2012-08-16 Thread Julie Sellers
Is it okay to install the ARS 7604 SP3 Atrium 7604 SP3 and then install Asset Management 7604 SP2 OR do I need to install ARS SP2 Atrium SP2 AM SP2 and *then* the ARS+Atrium SP3s? ___ UNSUBSCRIBE or access ARSlist

Re: ARS+Atrium 7604 sp3 and Asset Mgmt 7604 sp2 install

2012-08-16 Thread patchsk
When I tried to install CMDB7604p002 on ARS7604p003, it did not work. The CMDB installer failed. I take that as cmdb 7604p002 installer was not tested on ARS7604p003. The solution from BMC was to install all components on the same version and then upgrade individual components. By following

Re: ARS+Atrium 7604 sp3 and Asset Mgmt 7604 sp2 install

2012-08-16 Thread Trez Moreland
I recently had that problem ... I had to install ARS 7.6.04 SP2 then CMDB 7.6.04 SP2 then ITSM 7.6.04 SP2 then upgrade ARS to SP3. You may have to do the same. ___ UNSUBSCRIBE or access ARSlist Archives at