Re: Re : ARS 7,5 Patch004 - REMEDY.ARF.CAI (ARERR 8755).

2011-05-19 Thread John Doe
The problem is in the pluginsvr_config.xml file. The upgrade has erased the XML entry associated with it. There should be a backup made by the installer. It is in arsystem/BACKUP BMC recommends you back up this file before upgrading because it is a known issue it causes. __

Re: ARS 7,5 Patch004 - REMEDY.ARF.CAI (ARERR 8755).

2011-05-18 Thread Frex Popo
: The specified Plugin does not exist. (ARERR 8755) --- En date de : Lun 16.5.11, M7mad As3ad a écrit : De: M7mad As3ad Objet: Re: ARS 7,5 Patch004 - REMEDY.ARF.CAI (ARERR 8755). À: arslist@ARSLIST.ORG Date: Lundi 16 mai 2011, 9h53 ** Dear frex, you should update to patch 007 its solved there

Re: ARS 7,5 Patch004 - REMEDY.ARF.CAI (ARERR 8755).

2011-05-16 Thread M7mad As3ad
Dear frex, you should update to patch 007 its solved there B/R On Mon, May 16, 2011 at 10:42 AM, Frex Popo wrote: > ** > it is, as all the other plugins. :) > > > --- En date de : *Ven 13.5.11, vikram_k * a > écrit : > > > De: vikram_k > Objet: Re: ARS 7,5 Pa

Re: ARS 7,5 Patch004 - REMEDY.ARF.CAI (ARERR 8755).

2011-05-16 Thread Frex Popo
Patch004 - REMEDY.ARF.CAI (ARERR 8755). À: arslist@ARSLIST.ORG Date: Vendredi 13 mai 2011, 14h24 Frex, A couple of questions: 1. Are you using a load balancer? 2. If so, do you have persistency set up on it? 3. Is port mapper enabled? 4. Did you put any entries into your host file? Tauf

Re: ARS 7,5 Patch004 - REMEDY.ARF.CAI (ARERR 8755).

2011-05-16 Thread Frex Popo
it is, as all the other plugins. :)   --- En date de : Ven 13.5.11, vikram_k a écrit : De: vikram_k Objet: Re: ARS 7,5 Patch004 - REMEDY.ARF.CAI (ARERR 8755). À: arslist@ARSLIST.ORG Date: Vendredi 13 mai 2011, 12h17 hi, Can you please check if the REMEDY.ARF.CAI plugin is mentioned in the

Re: ARS 7,5 Patch004 - REMEDY.ARF.CAI (ARERR 8755).

2011-05-13 Thread Chowdhury, Tauf
Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of vikram_k Sent: Friday, May 13, 2011 6:17 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7,5 Patch004 - REMEDY.ARF.CAI (ARERR 8755). hi, Can you please check if the REMEDY.ARF.CAI plugin is

Re: ARS 7,5 Patch004 - REMEDY.ARF.CAI (ARERR 8755).

2011-05-13 Thread vikram_k
hi, Can you please check if the REMEDY.ARF.CAI plugin is mentioned in the ar.cgf file?? Thanks, Vikram Frex Popo wrote: > > Hello everyone, >   > I have users who are unable to create tickets in on of the nodes of a > server group. The they get error "The Plugin sepcified does not exist" > REME

Re : ARS 7,5 Patch004 - REMEDY.ARF.CAI (ARERR 8755).

2011-05-13 Thread Frex Popo
Looks like restarting the server has *resolved* (temporarilly) the error but I am quite sure it will come back again. --- En date de : Ven 13.5.11, Frex Popo a écrit : De: Frex Popo Objet: ARS 7,5 Patch004 - REMEDY.ARF.CAI (ARERR 8755). À: arslist@ARSLIST.ORG Date: Vendredi 13 mai 2011, 9h43

ARS 7,5 Patch004 - REMEDY.ARF.CAI (ARERR 8755).

2011-05-13 Thread Frex Popo
Hello everyone,   I have users who are unable to create tickets in on of the nodes of a server group. The they get error "The Plugin sepcified does not exist" REMEDY.ARF.CAI (ARERR 8755).   I have restarted the server with the Plugin log enabled and I see the followings:   /ARFILTERAPI Plug-In L