Subject: ASK FOR RECOMMENDATION ABOUT: Computer Telephony Integration (CTI)
for Remedy
** Hi List,
My customer is going to buy a new PBX system. Currently, we are
implementing Remedy ITSM 7.6 for them. They ask recommendation to me.
As far as I know we support Avaya and Cisco CTI. But I don't
FOR RECOMMENDATION ABOUT: Computer Telephony Integration (CTI)
for Remedy
** Hi List,
My customer is going to buy a new PBX system. Currently, we are implementing
Remedy ITSM 7.6 for them. They ask recommendation to me.
As far as I know we support Avaya and Cisco CTI. But I don't know any specific
)
[mailto:arsl...@arslist.org] On Behalf Of Martin Liu
Sent: Wednesday, December 09, 2009 3:51 AM
To: arslist@ARSLIST.ORG
Subject: ASK FOR RECOMMENDATION ABOUT: Computer Telephony Integration (CTI) for
Remedy
** Hi List,
My customer is going to buy a new PBX system. Currently, we are implementing
Remedy
Hi List,
My customer is going to buy a new PBX system. Currently, we are implementing
Remedy ITSM 7.6 for them. They ask recommendation to me.
As far as I know we support Avaya and Cisco CTI. But I don't know any
specific CTI product or model.
May I know your CTI product name and model? Is that
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