Hello Debra, Have you restarted the arserver & the midtier? I had the same issue and any modification to the web service was only available when I restarted the midtier and the arserver. br Dieter
________________________________ Von: Action Request System discussion list(ARSList) im Auftrag von Anderson Debra (PRN) Gesendet: Di 22.03.2011 17:39 An: arslist@ARSLIST.ORG Betreff: Basic question on Web Services Setup and Submitter field ** Hi Everyone, I am very new to Remedy Web Services doing a Proof-of-Concept for our department to see if we want to use this feature. Remedy 7.0.01 Solaris I have created some sample web-services on a test form and have successfully been able to create, set and get records using web-services calls to Remedy. However I have not figured out a good way to prevent the Submitter field from being included in the wsdl xml for create/set operations. I don't want external consumers of the web-service to see this field as it would be automatically set. I was able to make the field optional but whenever I try to delete it from the mapping for the web service it does not get removed. Any suggestions? Thanks Debra Debra Anderson T 415.808.9118 | F 415.808.3535 600 Harrison St * San Francisco, CA * 94107 PRN | media where & when it matters This e-mail (including any attachments) is meant for only the intended recipient of the transmission, and may include confidential information. If you are not the intended recipient or you received this e-mail in error, any review, use, dissemination, distribution, or copying of this e-mail is strictly prohibited. If you have received this message in error, please notify the sender immediately by telephone at (415) 808-3500 or by return e-mail and delete this e-mail, along with any attachments and copies, from your system. Thank you. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"