The server is in a PST and the majority of the users are on the EST. When
notifications are sent out they contain the server time which will be incorrect
for our customers outside of PST.
For example:
Customer East Coast is requesting a meeting at 3 pm. The notification will
utilize the server
Yolanda,
I don't believe that Remedy 'stores' the tz difference for a user, so it
has no real way to tell what timezone a message should be sent init's
translated on the fly via regional settings on the computer when displayed
in the browser. I have always just told them what timezone the serv
9:18 AM
To: arslist@ARSLIST.ORG
Subject: Re: Accounting for timezone differences in notification filters
**
Yolanda,
I don't believe that Remedy 'stores' the tz difference for a user, so it has
no real way to tell what timezone a message should be sent init's
translated on th
discussion list(ARSList) [arslist@ARSLIST.ORG] on
behalf of Rick Westbrock [rwestbr...@qmxs.com]
Sent: Monday, May 13, 2013 1:19 PM
To: arslist@ARSLIST.ORG
Subject: Re: Accounting for timezone differences in notification filters
**
Yolanda-
You could always modify the notification filter to append the
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