Re: Active Directory and People Records (UNCLASSIFIED)

I have not tried it yet but ITSM 8.0 has an AI job for loading people from LDAP. See: Configuring Data Management for LDAP or LDAPS import Jason On Thu, Feb 14, 2013 at 10:25 AM, patchsk wro

Re: Active Directory and People Records (UNCLASSIFIED)

Usually you do not directly import AD data into remedy user or user profile form. You would create a staging form and get the AD data into this form and then do all kinds of validations and do a final push to User and or User Profile form. You can build all your logic on what permissions to be a

Active Directory and People Records (UNCLASSIFIED)

Classification: UNCLASSIFIED Caveats: My Default Caveat How would I set up an escalation to feed my people records from Active Directory? Once the accounts are created, do I need to do something else to assign permissions and set account status to enabled? What can I do to keep Remedy synced