1. Why.
2. What exactly is the other field? What type of data does it hold?
On 5/27/07, Ray M [EMAIL PROTECTED] wrote:
Hi: lot of my users run regular queries using two fields in HPD::HelpDesk
form (one that was created by me and the other one STATUS). This value for
both the fields are not
Sorry. Should have mentioned that. The response times during certain times
are slow for the users. These users are looking for open tickets (STATUS
5) and a character field called DOMAIN (DOMAIN = PERFORMANCE).
Thanks
Ray
From: Action Request System discussion list(ARSList)
Hi: lot of my users run regular queries using two fields in HPD::HelpDesk
form (one that was created by me and the other one STATUS). This value for
both the fields are not unique. I am thinking of adding indexing on the
fields. Anyone comments or suggestions before I make this change?
Ray
Ray,
Work with your folks and change the query to STATUS = 4. Either way that
query will help with performance even if you add index to status field.
Dave
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