Re: Adding field to a report

** Hi there,first of all, it would help if you would state in your email what version of AR System and what application version you are using. It seems like you are using Remedy Helpdesk from your wording, but I can not tell whether it is v4, v5 or later. Assuming it is v5, there is an active link

Re: Adding field to a report

thanks or your answer well i have v6 and the active link related is this HPD:HPD-PrintHPDCase01 it lets printing ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

Adding field to a report

hi When I print a Help Desk case, I can see several fields, how can I add other fields? I mean I wanna add fields like for example Related Items Task for that case for instance (the usual field Case ID, Requester's Name, ...) and add these ones. Related item (Asset ID): Monitor001 Task: