All, Environment: Single-Sign-On , Approval Server, Mid-tier, User Tool
Scenario: I have an approval process setup where upon clicking approve on the approval server, the user is prompted to re-authenticate with their LDAP password. Issue: In the User Tool, the User logs in by typing their userID and password. The user clicks on the request to approve and clicks Approve. The user is prompted for the password and enters it and the request is approved. However, when using the midtier, the user logs in using SSO, goes through the same steps, types in the password, but receives, "Authentication Failed." Error (same error as when you type an incorrect password). I have tried hard coding the password within AR System on the people form. When I do this and perform the midtier authentication, the password is accepted and the request is approved. Any ideas on this one and how to resolve? Tauf Chowdhury | Forest Laboratories, Inc. Sr. Analyst Informatics Office: 631.858.7765 Mobile:646.483.2779 P Please consider the environment before printing this email ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"