All,

Environment: Single-Sign-On , Approval Server, Mid-tier, User Tool

 

Scenario: I have an approval process setup where upon clicking approve
on the approval server, the user is prompted to re-authenticate with
their LDAP password. 

 

Issue: In the User Tool, the User logs in by typing their userID and
password. The user clicks on the request to approve and clicks Approve.
The user is prompted for the password and enters it and the request is
approved.

However, when using the midtier, the user logs in using SSO, goes
through the same steps, types in the password, but receives,
"Authentication Failed." Error (same error as when you type an incorrect
password). 

I have tried hard coding the password within AR System on the people
form. When I do this and perform the midtier authentication, the
password is accepted and the request is approved.

 

Any ideas on this one and how to resolve?

 

Tauf Chowdhury | Forest Laboratories, Inc.

Sr. Analyst

Informatics

Office: 631.858.7765

Mobile:646.483.2779

P Please consider the environment before printing this email 

 

 

**********************************************************************
This e-mail and its attachments may contain Forest Laboratories, Inc. 
proprietary information that is privileged, confidential or subject to 
copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely 
for the use of the individual or entity to which it is addressed. If you are 
not the intended recipient of this e-mail, or the employee or agent responsible 
for delivering this e-mail to the intended recipient, you are hereby notified 
that any dissemination, distribution, copying or action taken in relation to 
the contents of and attachments to this e-mail is strictly prohibited and may 
be unlawful. If you have received this e-mail in error, please notify the 
sender immediately and permanently delete the original and any copy of this 
e-mail and any printout.

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

Reply via email to