Re: Approvals hanging up

2011-01-25 Thread Ramey, Anne
: Approvals hanging up ** When I (or anyone else) approves a change (ARS 7.5 p6 ITSM 7.6 p1) the change actually does get approved quickly, but the screen (web or client) doesn't return for the user doing the approvals. They eventually get a message about a timeout performing an operation to the DB

Re: Approvals hanging up

2011-01-25 Thread Terry Bootsma
discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ramey, AnneSent: Friday, January 21, 2011 12:41 PMTo: arslist@ARSLIST.ORGSubject: Approvals hanging up ** When I (or anyone else) approves a change (ARS 7.5 p6 ITSM 7.6 p1) the change actually does get approved quickly

Re: Approvals hanging up

2011-01-25 Thread Ramey, Anne
: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Terry Bootsma Sent: Tuesday, January 25, 2011 12:02 PM To: arslist@ARSLIST.ORG Subject: Re: Approvals hanging up ** Anne: we have the exact configuration (on Windows 2003) and do not experience the issue below

Approvals hanging up

2011-01-21 Thread Ramey, Anne
When I (or anyone else) approves a change (ARS 7.5 p6 ITSM 7.6 p1) the change actually does get approved quickly, but the screen (web or client) doesn't return for the user doing the approvals. They eventually get a message about a timeout performing an operation to the DB (ARERR [94] Timeout